- Developed and implemented effective onboarding processes, ensuring seamless integration of new talents into the company culture.- Proactively resolved workplace conflicts and issues, ensuring open and transparent communication across all organizational levels.- Implemented strategies to monitor and reduce absenteeism, fostering an inclusive work environment and high team performance.- Led the management of documentation related to absences, vacations, and schedules, optimizing administrative processes.

- Managed client service and scheduling, ensuring high-quality service and patient satisfaction.- Handled medical documents and provided administrative support for the clinic’s daily operations.

- Increased sales through personalized customer service and innovative sales strategies.- Supervised and motivated the sales team, optimizing store organization and enhancing the customer shopping experience.

- Diagnosed and resolved technical issues reported by customers, ensuring effective and clear service.- Communicated technical information in an understandable manner.