Sandra Garcia Email & Phone Number

Sterling Heights, Michigan, United States

 Support Production and Delivery of vehicles/products to the Customer Maintain daily liaison with the manufacturing facilities and surface all issues related to end item Quality and Schedule Work with Customer and the plants to negotiate modifications to Contracts for acceptance of vehicles with exceptions Provide guidance to Procurement, Quality, Manufacturing and Engineering with regards to resolutions of “Sales Issues” In conjunction with the Manufacturing facilities, develop recovery plans for Units behind contract schedule and retrofit plans for fielded vehicles that do not meet all contractual specification Conduct daily team meetings to resolve issues related to drawing release, engineering changes, parts shortages, quality/test issues, and other issues related to end item sales

United States

• Analyze impact and perform risk-based assessment for each change and communicate to all stakeholders • Create complex changes using Quality Management Systems ensuring data and content information is accurate • Generate and modify redline markups on drawings for our customers in a timely manner• Conduct model impact analysis to prepare for Configuration Change Board• Prepare necessary documentation for change control• Work with teams to integrate change management activities into the overall project • Establish cross-functional partnerships to advance key operational objectives• Coordinate with Engineering to provide high quality change packages for multiple military programs• Create Training Material for the new databases

Sterling Heights

• Successfully completed international assignments to support the production of M1A1 vehicles manufactured in Cairo, Egypt. Responsibilities included, determining corrective action for quality issues, improving communications between Sterling Heights configuration management and Cairo operations, and analyzing Abrams installation drawings to determine components to be upgraded on early production vehicles.• Supported with the Defense Contract Management Agency Audit (DCMA) Content• Created Training Material for the roll out of PDMPlus Database• Created Problem Reports to identify documentation corrections needed on Drawings • Supported with the creation of the Preferred Parts List • Created Redline markups on drawings when needed and changed content to make sure drawings had the appropriate Government compliance markings within a required due date • To improve Indentured Parts List (IPL) quality and accuracy worked with Engineers, Technical Specialists and Section Managers to resolve any IPL issues • Assisted with the Teamcenter Reporting & Analytic (TCRA) Testing• Was responsible for the monthly Contract Data Requirement List (CDRLs) deliveries of the Indenture Bill of Materials (IBOM) for 26 Stryker combat variants• Supported with the Configuration Control Change Process for the Abrams Sustainment and ECP Programs

• Responsible for updates dealing with the MS Projects and Excel Planning Templates for the Global Product Development Process• Assist in developing reports and Milestone Templates Presentations as needed• Accountable for updating the Quality Management System SharePoint Site where Engineering Procedures Documents are held• Load new projects and updates on GPD 2.0 and Truck and Bus systems

Ann Arbor, Mi

• Prepare for licensing requirements for Series 7 General Securities Exam

Detroit, Mi And Burr Ridge, Il

• Focus on GPD Training Session that deal with Transportation, Trucking and Railroad• Provide general administrative support and work directly with GPD Managers• Responsible for gathering raw survey data and releasing reports to Right Management, Creating Completion Certificates once Training Session are completed, Compiling all data onto Excel Spreadsheets• I ensure accurate requirements are done in order to assist in planning travel arrangement for GPD Team Members• Strong working knowledge of Project Management, Work with Excel, PowerPoint

Ann Arbor, Mi & Burr Ridge, Il

• Provide administrative support to the CEO/Vice President• Maintained professional and technical knowledge by attending workshops. • Prepare technical reports by collecting, analyzing, and summarizing information. • Monitor projects progress by tracking activity and resolving any issue that rises. • Find new ways help control cost, increase efficiency and improve sales• Assist with processing H1B Visas for our future employees.• Provide administrative support to the CEO/Vice President• Maintained professional and technical knowledge by attending workshops. • Prepare technical reports by collecting, analyzing, and summarizing information. • Monitor projects progress by tracking activity and resolving any issue that rises. • Find new ways help control cost, increase efficiency and improve sales• Assist with processing H1B Visas for our future employees.• Contracted out to CNHi to work along the GPD Team

Ann Arbor, Mi

· Work hand-in hand with the Branch Manager to oversee the general management of the branch· Operations resoponsibilities include ensuring satisfactory audit ratings, managing critical operational metrics to minimize risks and losses, maintaining high standards for security and account opening activities, ensuring the entire branch staff is trained and follows policies and procedures, and operating within guidelines of Chase’s Code of Conduct.· As the ABM I directly supervise and coach the Tellers and Lead Tellers to accurately handle paying and receiving transactions and to provide great customer service.· Work with the Branch Manager to improve branch performance, including Branch Profit & Loss, Service Scores, Sales Campaign Results, Product Value Credits (PVCs), Teller Referrals, and Sales

Peoria, Illinois Area

The ACCEL program is an accelerated development program for recent college graduates who posses exceptional leadership potention. Were we get to do rotational work assignment, classroom training, mentoring, individualized career planning, and networking activities with top PNC executives.We learn to build stronger relationship with current customer by making sure all their banking needs were meet.

Kalamazoo, Michigan Area

Facilitate Spanish and English speaking customers with their financial problems• Help recover unsecured debt for the institution in accordance with the Federal Debt Collection Practices Act• Consistently yielding highest dollar collections individually amongst the lending services department• Provide customer service to manage financial destitution through strong communication skills