Sandra Soto Email & Phone Number

Vancouver, Columbia Británica, Canadá

Mexico

• Optimized communication processes reduced response time by 83%, significantly improving overall customer satisfaction and boosting repurchase rates.
• Maintained strong relationships with internal departments and external partners, fostered collaborative problem-solving, and achieved an increase in Net Promoter Score of 8 out of 10.
• Established a weekly feedback system that generated customized solutions, enhanced operational efficiency, and elevated stakeholder satisfaction, particularly in meeting product delivery deadlines by 95%.
• Led a high-performing team of 5 representatives and provided targeted training that significantly improved service quality and operational efficiency.

Mexico City, Mexico

Spearhead project development and ensure adherence to established objectives through seamless collaboration, consistently delivering a remarkable average of 40 projects per month.Provide effective leadership and guidance to a diverse team of 5 professionals spanning multiple disciplines, including accounting, human resources, and sales. Strategically.

Toluca De Lerdo, México, Mexico

Coordinate Sales Activities: Collaborate with various university departments to organize and coordinate sales activities and initiatives.Client Relationship Management: Build and maintain relationships with prospective students, parents, and other stakeholders to promote enrollment and participation in university programs.Event Planning: Plan and execute.

México

• Managed brand activations across all 12 NASCAR races, overseeing the entire process from conceptualizing stand ideas to executing them on race days.
• Secured sponsorship for two Mikel trucks, each valued at 2 million MXN, showcasing effective negotiation and partnership-building skills.
• Engaged with partners, offered product sales recommendations, and promoted merchandise tailored to customer needs.

México

• Proactively reduced delinquent debt by 20% through strategic deductions and disputes management.
• Managed reconciliation of 84,500 monthly credit notes, ensuring accuracy and financial integrity.
• Streamlined client credit applications for improved efficiency and heightened customer satisfaction.

Maestría En Finanzas, Accounting And Finance

Bachelor Of Business Administration - Bba