Sandra Robb Email & Phone Number

Greater Phoenix Area

Manage enterprise portfolio of activities required for PCI compliance.

Provide support to the Unit CIO and GMNST Leadership team driving progress of strategic priorities and organizational deliverables.

Responsible for developing strategy and operational processes for new global technology onboarding service.

Support the Vice President of Global Infrastructure Operations and work closely with the global leadership team to drive the overall strategy and business planning. This includes managing the day-to-day business priorities and staff functions, as well as driving high-priority long-term strategic initatives.

Responsible for partnering with leadership teams to develop program strategies and plans, and lead cross-functional and vendor teams to deliver transformation and organizational goals. Managed program costs, resources, change requests, risks and issues to ensure that maximum business benefits were maintained.

Responsible for optimization of investment funding through effective management of program planning, forecasting, and program risk management. Led analysis of business plans and development of multi-year delivery schedules that best utilized program resources and delivered business functionality. Responsible for driving improvement in planning practices through coaching, influencing goals, and process improvement.

Responsible for working across American Express Technologies (AET) to develop strategy and drive integration of Six Sigma into AET processes and culture. Provided key support for start-up of Six Sigma Employee Network and acted as Strategy Advocate for the Six Sigma Network Core Team.

Responsible for smart card product development initatives from proof of concept to global launches. Led development of Program Office and managed integration of technology tools, procedures and reporting for the organization.