Sandra Trinh Email & Phone Number

• Created and maintained over 20 Tableau and Grafana automated dashboards that served to identify root causes of impairments, potential and missed revenue sources, customer service opportunities, and system health
• Led weekly dashboard review sessions including product owners and engineers to establish dashboard standards, identify missing KPIs and orphaned queries, and determine best flow for end users
• Rewrote and optimized SQL queries backing Grafana dashboards to adhere to new code standards and tables
• Managed Tableau Prep flows for various dashboards, blending data from several different clients on disparate databases
• Created and maintained a dashboard glossary, which included metric definition, data lineage, ticket history, the progression of visualizations, and intent of use by end users
• Assisted in creation, maintenance, and optimization of dashboards in Apache Superset and Amazon QuickSight

• Administrated a Looker instance for the company, including managing permissions for external clients to safely view data without access to internal data
• Trained several users in SQL, Looker, LookerML, and Tableau in order to encourage self-service data
• Began dashboard migrations from Looker to Tableau in order to increase accuracy of data and flexibility of reports
• Created an understanding of data architecture and hierarchy by creating ERDs for each database
• Provided support for three demonstration accounts with dashboards, including one of the first products in the industry to support greenhouse data, which included data on thermostats, lights, and humidity
• Worked with several clients in order to gather requirements and fully establish needs in dashboards to be created in production

King Of Prussia, Pennsylvannia

• Monitored, maintaining and adding to existing ETL processes using Skyvia and Microsoft Azure
• Gathered requirements for several departments in order to create customized reports in Power BI and views in Azure as needed by synthesizing data across three systems
• Assisted with data mapping and migration for a Salesforce implementation in order to ensure data integrity
• Fostered a community of data analysts and report creators across the company by hosting lunch and learns to discuss topics such as data sourcing, ethics, design standards, and data structures

• Created SQL and Splunk queries for ETL ingestion into the data lake, uncovering a new source of data to be used by several different business units
• Established a testing plan and created dashboards to monitor over 100 business policies and processes that determined the current health of the business
• Discovered several counts of both internal and external fraudulent activity, resolved root causes, and implemented future policies and process that would save the business over $500,000 in loss
• Assisted with leading the effort on data cleansing, determining financial and customer impact, and resolving dollar write offs and collections for an environmental migrationCreated data documentation and became a.

• Established and cultivated a data analyst community of over thirty members through a weekly blog; resources for Tableau, data analysis, and dashboard design; personal training sessions; and private outreach to.
• Designed, developed, and taught a ten-part curriculum for data novices to become competent in data analysis, preparation, dashboard design, and Tableau
• Interfaced with several internal departments in order to plan, detail, and facilitate a company wide upgrade from Tableau 9.1 to Tableau 10.2 while adhering to HIPAA standards
• Created and maintained 25 dashboards comprised of 60 views and complex connections, used to support operations of several different departments

Greater Philadelphia Area

• Recreated several existing Tableau dashboards to improve user experience and ease of comprehension for executive level stake holders
• Created and maintained 25 dashboards comprised of 70 views and 40 SQL queries, used to support operations of a telecommunications mobile application
• Created and maintained documentation, metrics guides, and archival sites for all existing dashboards and SQL queries in order to track data lineage and implement data quality measures
• Implemented change management and peer reviews, evaluated efficiency of dashboards, managed users and permissions, and timed dashboard refreshes for optimized site performance for two Tableau sites
• Developed and created a weekly metrics report for use by high level executives

Greater Philadelphia Area

• Assisted in data migration and legacy data conversion from multiple disparate systems to a new enterprise system that will serve as a system of record for 106 Non-Credit Programs
• Participated in multiple requirements validation meetings and consolidated over 300 gathered requirements into a report for stakeholder sign off
• Developed over three-hundred use cases that were mapped to functional requirements to ensure traceability and referenced them to create test scripts for use in User Acceptance Testing
• Created and maintained several Visio diagrams, Software Requirements Specifications documents, and the primary Data Standards document used for reference in the integration process

• Responsible for the daily opening and closing of the store
• Managed a team of 15 members
• Scheduled weekly shifts for team, in-store employees and drivers
• Support of hardware and software for the POS system
• Assisted customers with orders, question, and concerns
• Responsible for Cashier Registers of $2,000 a night

Bachelor Of Science (B.S.), Information Technology

Bachelor Of Arts (B.A.), Concentration In Creative Writing, English

Education record