Sandrine Tourcher Email & Phone Number

Paris, Île-De-France, France

Product Manager of PLATO, the first serving Cobiot – robots for humans – Plato, unique CobiotX solution to assist hospitality & service workers, allowing them to prioritize human relationships. https://cobiotx.unitedrobotics.group/fr/plato

Paris Area, France

Improving user experience of Human - Robot interaction - Design of the robot frontend (Robot expressivity, behavior, verbal & non-verbal interaction, app content and signs and feedback) for humanoid robots: NAO and Pepper- User testing and HRI usage observation for B2B & B2C markets- Usability audit- Recommendations of user centric solutions - UX Development follow-up- R&D (Roméo) and technological surveillanceImproving user experience of Human - Machine interaction- Design and user flow of applications of Websites, Web mobile, Responsive Design, iOS apps, Software products (Choregraphe) and online production Tools.- Usability audit- User testing and HMI usage observation- Recommendations of user centric solutions - UX Development follow-upImproving the user / customer journey - Analysis of the customer flow from the product discovery / purchase to the customer care services- Issues identification and action plan propositionsCreation of the User Xperience activity and management of the User Xperience team- Definition and Evangelism of the expertise, objective and the scope of activity- Creation of internal guidelines - Creation of a human-robots knowledge database- Management of a 2 person’s team

San Francisco Bay Area

Creation of the UX branch in a new USA office.3rd party training on Human-Robot Interaction.Usability and UX design for robotics apps and CMS.B2B field usability and client interaction research.Author of the “Pepper B2B Guidelines” design book.

Paris Area, France

Région De Montreuil, France

Improving user experience of video games - Design and user flow of 2 video games with the conception teams - Raving Rabbids ( 2011-X360 Kinect), - Ghost Recon : Future Soldier (2012 – PC, X360, PS3)- Usability audit- User testing and HMI usage observation- Recommendations of user centric solutions - UX Development follow-upImproving user experience of mobile application- Design, mockups, and user flow of the application Ghost Recon Network on iPhone and iPad- User testing- Recommendations of user centric solutions - UX Development follow-upImproving user experience of internal production tools- Audit of internal game engine (70 editors inside the game engine), audit of the production pipeline, audit of the team velocity, activity and usage issues on this engine. Recommendations of user centric solutions- Definition on a new interface architecture for a new game engine. Mockups and design of a new navigation system- Creation of a guideline to have an efficient and effective production tool interface for developers.

Région De Paris , France

Websites conception and improvements - generali.fr, customer area of generali.fr, mutipriz, showcase websites for insurance broker IPhone applications conception and improvements - igenerali, inomineoImproving multi-channel customer journey- Audit, benchmark, mystery client, recommendations of user centric solutions and action planImproving user experience of internal tools- Conception and/or redesign of 7 internal tools (cost estimator, subscription, customer data base, etc.) to improve the efficiency of insurance brokers- Creation of a guideline to have an efficient and effective interface for insurance brokers activity.

Darmstadt Germany

Stage de 5 mois à Darmstadt (Allemagne)- Analyse ergonomique de la charge mentale des contrôleurs aériens face à la mise en place d'une nouvelle interface.- Etude des besoins et recommandations pour la création d’un laboratoire d’utilisabilité au sein de l'institut.

Hambach France

Stage de 4 mois au pôle de Hambach à Sarreguemines (57)Analyse ergonomique des postes de travail d'opérateurs spécialisés, sur une chaîne d'assemblage de pièces automobiles.

Master 2, Ergonomics And Psychologie

Baccalauréat, Scientifique Option Mathématiques