Sandro Tirado
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Sandro Tirado Email & Phone Number

Customer Success Manager at Amelia
Location: Peru, Peru, Peru 13 work roles 5 schools
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Current company
Role
Customer Success Manager
Location
Peru, Peru, Peru
Company size

Who is Sandro Tirado? Overview

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Quick answer

Sandro Tirado is listed as Customer Success Manager at Amelia, a company with 3 employees, based in Peru, Peru, Peru. AeroLeads shows a matched LinkedIn profile for Sandro Tirado.

Sandro Tirado previously worked as Engagement Manager at Amelia and Regional Systems Implementation Manager - Latin America & Caribbean at G4S. Sandro Tirado holds Executive Mba from Eae Business School.

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Email format at Amelia

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Amelia

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Profile bio

About Sandro Tirado

• Project management for local and international teams, onsite and remote in all Americas region (USA, Latin America and Caribbean).• Experience implementing transformation projects.• Expertise as bridge between business users and technical teams at global level (USA, Europe, India, Malaysia).• Experience with platforms for Operations, Digital Channels (Web, Mobile, Tablets) and CRM.• Ability to manage at multi-level horizontal and vertical projects with clients and vendors.• Participation in high pressure projects with multicultural and multidisciplinary teams.• Certified as PMP (Project Management), ISTQB (Software Testing Expert) and ITIL (IT Services Management).• Graduated in Systems Engineering with Magna Cum Laude honors.

Listed skills include Sharepoint, Pmp, Crm, Quality Center, and 38 others.

Current workplace

Sandro Tirado's current company

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Amelia
Amelia
Customer Success Manager
Peru
Website
Employees
3
AeroLeads page
13 roles

Sandro Tirado work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Peru

Engagement Manager

Current
Jan 2024 - Present

Regional Systems Implementation Manager - Latin America & Caribbean

G4S
  • Responsible of the identification and execution of IT transformation strategies in the Americas region reporting directly to the regional CIO.
  • Recognizement of key customer needs and time / cost efficiencies through innovation initiatives.
  • Ownership of complex projects end to end, handling difficult situations of change management with cross-group and cross-discipline teams.
  • Management of expectations from critical business stakeholders, including high level management, vendors and project team members.
  • Follow up presentations and updates of regional projects for global PMO committee.
  • Handling of business cases for new IT transformation processes and present the initiatives to the board and management team for approval to proceed (London Headquarters PMO Board).
Jan 2021 - Dec 2023

Regional Project Manager - Americas

G4S
  • Lead transformational projects for Manned Security Services and Cash Business in all America region.
  • Define scope, time, cost, resources and risks of new initiatives or change requests.
  • Support of high and middle management in the elaboration and justification of business cases driven by the achievement of economic and business objectives.
  • Follow up of activities helping local managers to align in achieving project goals.
  • Assure group standards and best practices are being followed in the region.
  • Be an expert point of contact for issues or doubts in terms of processes or applications. This includes training for local users.
Jun 2016 - Jan 2021

Regional Business Analyst / Training Manager - Latin America & Caribbean

G4S
  • Implementation of corporate systems at large scale projects for Latin America & Caribbean.
  • Training strategy planning and execution of corporate systems for the region.
  • Scope definition and coordination with international team (USA, India, Malaysia)
  • Management of resources in project execution.
May 2015 - May 2016

Quality Assurance Chief

  • Quality practices implementation.
  • Introduction of improvement proposals for software development methodology.
  • Business process modeling.
  • Implementation of Oracle Sales Cloud (Fusion CRM).
Apr 2014 - Apr 2015

Test Manager

Hp
  • Staff management, coordination of shared resources with other project leaders.
  • Scope, time and resources estimation: ROM and Assessment.
  • Negotiation and closing of deliveries with the client and other internal teams.
  • Monitoring and control of QA team.
  • Resolution of dependencies with other leaders: PMO, Architecture and Development.
  • Project: “Nextel Web Phase 1” (January 2013 – September 2013).
Jan 2013 - Dec 2013

Senior Test Lead

Hp

Perú

  • Supervision of local and international team, onsite and remotely.
  • Scope, time and resources estimation: ROM and Assessment.
  • Planning, Monitoring and Control of QA activities.
  • Defect management and solving of dependencies with the client and vendors.
  • Expert assessing users with Nextel Chile Web Portal requirements.
  • Main assignments:o IT Portfolio of Projects (March 2012 – December 2012).o “3G Chile” Program of Projects (July 2011 – March 2012).o “3G HPPTT” Project (June 2010 – July 2011).
Jun 2010 - Dec 2012

System Analyst

  • Planning, execution and control of QA activities on CRM, Web and Mobile platforms.
  • Supervision of local team in Peru.
  • SharePoint configuration to improve the workflow of the Help Desk.
  • On charge of training IT team and key users for operation on production environment.
  • Main projects:o “PCS 3G” Project (Implementation of 3G mobile technology).o “BSCS IX Migration” Project (Billing system integrated to a CRM).
Apr 2008 - Jun 2010

Sap Functional Support

  • Access and permission management on SAP R/3.
  • Implementation of investment orders and cost center distribution.
Jan 2008 - Apr 2008

Systems Documenter

System Solutions
  • Assigned in "Banco de Crédito del Perú - BCP" for SAP implementation project "SIGA"
  • Functional consultant on Cost Controlling (CO) and Investment Management (IM) modules, being part of Business Blueprint, Unit Test and Integral Test phases.
  • Configuration of master data, distribution cost cycles and investment budget.
Mar 2007 - Jan 2008

Sap Trainee

  • Trainee on SAP HR module on projects for a mining client (Glencore).
Aug 2006 - Feb 2007

It Trainee

  • Trainee on solutions for college processes: Students registry and medical attention.
Oct 2005 - Jul 2006
Team & coworkers

Colleagues at Amelia

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5 education records

Sandro Tirado education

Engineer'S Degree, Systems Engineering

Facultad de Ingeniería de Sistemas Título de Ingeniero con grado Magna Cum Laude Graduado como 1er puesto de la Promoción 2007-1 de la.

Project Management With Microsoft Office Project

Bs Grupo
FAQ

Frequently asked questions about Sandro Tirado

Quick answers generated from the profile data available on this page.

What company does Sandro Tirado work for?

Sandro Tirado works for Amelia.

What is Sandro Tirado's role at Amelia?

Sandro Tirado is listed as Customer Success Manager at Amelia.

Where is Sandro Tirado based?

Sandro Tirado is based in Peru, Peru, Peru while working with Amelia.

What companies has Sandro Tirado worked for?

Sandro Tirado has worked for Amelia, G4S, Bcts Consulting, Hp, and Nextel Del Perú S.A..

Who are Sandro Tirado's colleagues at Amelia?

Sandro Tirado's colleagues at Amelia include Vinithashri Nadesan, Matheus Dias, Surya Prakash, Abhishek Jadhav, and Bhanu Prakash.

How can I contact Sandro Tirado?

You can use AeroLeads to view verified contact signals for Sandro Tirado at Amelia, including work email, phone, and LinkedIn data when available.

What schools did Sandro Tirado attend?

Sandro Tirado holds Executive Mba from Eae Business School.

What skills is Sandro Tirado known for?

Sandro Tirado is listed with skills including Sharepoint, Pmp, Crm, Quality Center, Sap, Istqb, Supply Chain Management, and Web Applications.

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