Sandy Burman Email & Phone Number

London, England, United Kingdom

Manchester Metropolitan Area

Manchester, United Kingdom

Building and establish effective business relationships with senior management and senior stakeholders. Responsible for increasing new accounts and maintaining existing accountsPrepare quotations for new, bespoke and renewal accounts. Approach and re-build historical business relationships. Achieving sales and quality targets while meeting all compliance objectives and KPIs. Suggest and implement new ideas for change, business development and new business.

Manchester, United Kingdom

Qualifying new leads sent in via Zendesk and assisting clients with their SMS and social marketing strategy. Successful on-boarding of new clients; ensure they are getting the best from the platform; promote additional services meeting client’s needs & managing credit application requests pro-actively. Effective management of key relationships utilising a wide range of communication techniques and correspondence i.e. introductory calls, scheduled reviews, emails and face to face client interaction when required. Working closely with colleagues across the wider business to ensure a high-level of customer service is maintained. Managing an office of 15 staff, ensuring stock levels are maintained (drinks fridge & stationary), diary management, health & safety, arranging events & meetings.

London, United Kingdom

Duties include: assisting the Lettings Consultant progress deals to close and ensuring properties are prepared for the tenant to move into on the designated date. Liaising with Let Alliance to ensure that references are thoroughly completed and satisfactory. It is also under my remit to confirm funds have been received; updating and managing records for landlords; booking in works such as cleaners and inventory clerks prior to tenancy commencing; prepare and check tenancy documents as well as managing corporate tenancies which includes working collaboratively with external companies as well as other team members across all Life Residential offices. Using P2gold to manage the database of landlords, applicants, properties, contractors, work orders and generate invoices. Using the Goodlord app for creating and sending: tenancy guides for applicants; offer letters for landlords and executing tenancy agreements.

London, United Kingdom

Assisting the senior, mid-level and supervisor team within the Business Support department with: task delegation, new hire onboarding, training and continuous development. Developing own industry and product knowledge through relevant business (FAM) trips; maintaining a high standard of quality and speed with administrative tasks.Working within the leisure and business travel industries, processing customer/ client: invoices, email queries (within a 24 hour deadline), bookings and travel arrangements; liaising with partners, suppliers and international airports over the phone, through email or over GDS (Galileo) trading platform for instantaneous flight availability; managing customer, supplier and flight information through use of Atcomres (formally ATOP).

London, United Kingdom

Event booking and management; addressing customer queries on: membership, events and account management; handling 100+ calls daily (inbound); working proficiently with Microsoft Office for reporting (using Excel), task scheduling and emailing as well as using CAREng software for customer database management.