Sandy C. Email & Phone Number

Developing a new agency office for Farmers Insurance in Carrollton, TX. Currently managing 8 agents and processing of insurance applications, payments, and renewals.

Duties included making travel arrangements, coordinating calendars, and preparing regional reports. Dealt with property managers with day-to-day problems. Independently responsible for annual managers meeting, coordinating managers from 32 states, meeting in off site, central location, planned meals, itineraries and meeting rooms. Also, assisted ten regional property managers in compiling reports due to the CEO on a monthly basis.

Very active Administrative Assistant to Project Managers and Director of PSG Department. Did travel arrangements, SAP input, expense reports, spreadsheets and general administrative duties. A very dedicated employee with over 9 years at this position.

well as approximately 35-40 project managers. Duties include making travel arrangements for the entire department, setting up conference calls and reserving rooms, arrange for catering for any customer visits, coordinating calendars with other managers, process expense reports, kept spreadsheets of vacations, travel expenses, cost centers, etc. Additional duties include reconciliation of travel report each month for department, verifying all costs allocated to the proper cost center, entering timesheets of project managers in SAP and verifying of correct numbers for each project. Processing and distributing Acceptance Certificates from customer to proper departments to take revenue. Assisted Project Managers with any spreadsheets, reservations, etc as needed.

Responsible for opening and closing kiosk, assisting customers and settling customer complaints, stocking, inventory, cash management, all day to day bookkeeping, and sales records.

Administrative Assistant to Regional Parts and Service Division, as well as six additional in-house personnel and seven travelers. Handled itineraries, airline reservations, travel schedules, spreadsheets, and quotas and scheduling of dealership technical personnel for in-house technical training department. Assisted in handling owner complaints through Owner Relations Department. Dealt with correspondence between American Motors and dissatisfied customers. Assisted with setting up Better Business Bureau and Texas Motor Vehicle Commission hearings. Responsible for preparation of correspondence, all filing, and answering phones for Customer Service Department personnel. Assisted dealership personnel with warranty problems, technical bulletins and labor rates. IBM/PC, Wang Word Processing, 10-key by touch, Lotus 1-2-3 and Rohm phone system.

Business

Business Administration