Sandy Chapman Email and Phone Number

Providing physical and emotional support to clients with a dual sensory impairment of varying degrees and using appropriate ways to guide them when out in the community. Supporting them to maintain independent living and continue with their personal interests/hobbies. Helping with general admin tasks, shopping, dealing with post and bills, light housework and taking them to social events or just having their hair/nails done. Training in Care Certificate Diploma and Health & Social Care modules.

Dealing with change management/transitional processes when services provided by the Claims Management Regulation Unit (CMUR) was taken over by the Financial Conduct Authority. Regulatory skills, Law awareness and enforcement. Dealt with businesses across England and Wales and liaised with third party organisations including the ICO, DMA and Legal Ombudsman (LeO).

Within this role I ensured that all statutory care providers were compliant with the Care Quality Commission Standards (CQC) by visiting premises, writing up a detailed report, making recommendations and ensuring that enforcement measure were taken if practices were seen to be unacceptable. I worked across all care sectors including supported & independent living settings, care homes and home care providers. I endeavoured to ensure that all residents in these settings received the best care… Show more Within this role I ensured that all statutory care providers were compliant with the Care Quality Commission Standards (CQC) by visiting premises, writing up a detailed report, making recommendations and ensuring that enforcement measure were taken if practices were seen to be unacceptable. I worked across all care sectors including supported & independent living settings, care homes and home care providers. I endeavoured to ensure that all residents in these settings received the best care and any issues were promptly resolved with my senior managers. Show less