Sandy Ellis Email and Phone Number

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold.Be friendly, professional, courteous and efficient when working with all customers and employees.Assist the Executive Director and Office Manager as well as Therapists with various clerical duties as needed.Meet and greet customers in a professional manner.Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave.Provide basic information to callers who have general inquires. Scheduling Patients with Specific Therapists (using FUSION)Submitting requests to obtain Medical records as needed for SoonerCare Insurance .Submitting requests for Therapy units Using OHCA website.Training for Tricare, UHC, BCBS, GHA, and Aetna Insurance PA Submissions in addition to EOB’s.Phone Payments as well as in office cash Handling .Follows HIPPA Guidelines.