Sandy Freeland Email and Phone Number

Effectively managed the overall services and operations of all assigned programs in a 105-bed rehabilitation facility, 89 bed Medicaid Assisted Living program, and a city contracted Adult Protective Services, under the general supervision and direction of the President and CEO.Successfully translated business and administrative policies and goals into high-functioning programs.Leads the development of new program initiatives, new and expanding service lines, interdepartmental activities as well as short, mid, and long-term organizational goals, and budgetary responsibilities.Established partnership with major hospital, ensuring the appropriateness of transitional care, discharge planning and meeting benchmark based on agreed upon clinical pathways.

Responsible for managing and monitoring the daily operations of the facility; including Nursing, Medicine, Food and Nutrition Services, Plant Operations, Maintenance, Security and Human Resource Departments. Works closely with the Vice President of Residential Services to implement several new processes within each discipline to streamline workflow and increase efficiencies. Diversifies and increases referral sources through partnership with Business Development. Collaborates with Finance Director to ensure proper controls are in place for cash collection reconciliation. Ensures budgetary controls are in place to monitor monthly revenue growth and meet the organization's projected budget.

Responsible for the supervision of the Housekeeping, Laundry & Linen, Food Service, Operations, Health Information Management and Security departments. Developed, organized and converted a 40 bed long-term care unit to a 40 bed sub-acute rehabilitation/short-term unit. Developed and Implemented Emergency Management Preparedness policies and procedures. Organized and implemented the transition of a paper-based system to an Electronic Based Documentation System; acted as a liaison between the facility, pharmacy, laboratory, X-ray services and electronic software providers.

Responsible for the Diagnostic ICD-9-CM Coding, served as compliance liaison and directed the daily operations of the department. Coordinated all in-house MD consultation requests, performance improvement measures, chart analysis; release of information; coordination of access to data and response to court subpoenas and depositions; data security, privacy and confidentiality; implementation of policies and procedures; provide in-service training for professional and support staff.

Responsible for the daily operations of the department; performance improvement measures; chart analysis; release of information; coordination of access to data and response to court subpoenas and depositions; data security, privacy and confidentiality; implementation of policies and procedures; successfully supported the organization’s efforts to obtain JCAHO accreditation with commendation; provide in-service training for professional and support staff.