Sandy Lance Email & Phone Number

Houston, Texas, United States

Spring Texas

Houston, Texas Area

• Recruited by former client to drive process improvements and reduce costs within custom brokerage, freight forwarding and logistics areas. Assumed responsibility for material handling, warehousing, inventory management.
• Streamlined warehouse receiving timeline and standardized processes, procedures and transaction methods for the selection and management of suppliers and vendors.
• Identified excessive freight rate overcharges and lack of contract compliance with existing freight forwarder.
• Secured stakeholder buy-in to transition to new freight forwarding company; negotiated rates and contracts and approved all invoices for freight movement worldwide.
• Developed policies and procedures for freight forwarder and custom compliance and coding procedures for custom brokers.

Houston, Texas Area

• Handpicked by former boss to lead the turnaround of an underperforming branch experiencing lack of leadership, excessive operating costs, lagging sales and subpar customer satisfaction. Assumed P&L and operating.
• Evaluated existing operations and led restructuring of processes, pricing and workflows.
• Recruited, trained and developed a professional staff and placed them in key positions.
• Strengthened existing client relationships and identified new opportunities for growth.

Houston, Texas Area

• Challenged to build a freight management operation in Houston for this Swiss-based company. Accepted P&L leadership for all staffing, training, business planning, budgeting, forecasting, policies and procedure.
• Hired, trained and developed a multidisciplinary team of 12 within import/export, ocean/air and charting operations.
• Implemented HAL C2C, a logistics resource management solution to track and control the flow of goods from conception to consumption, and a barcode inventory system for the warehouse.
• Identified and secured new business opportunities with Diamond Offshore, Cobalt Energy, Franks International and Seacor Marine in Angola, Africa

Houston, Texas Area

• Sixteen-year career highlighted by increasingly responsible positions based on exemplary performance in maximizing gross profit and surpassing growth targets.
• Managed, trained and empowered a quotation desk team of five processing exports and arranging bookings with air and line haul carriers.
• Partnered in the development and implementation of a computerized air export system and led its successful implementation across offices in New York, Maryland and Tennessee.
• Identified new automotive account and grew it from a zero base to a Top 10 Key Account with divisions in McAllen, El Paso and Laredo, Texas.
• Directed a staff of eight operations agents that synchronized the charter of aircraft for domestic and international shipments.
• Supervised custom clearance and the issuance of in-bonds for cargo arriving in the US.