Sandy Maxwell Email & Phone Number

Edmonton, Ab, Ca

Edmonton, Canada

Cameron Library Uofa

• Supervising courier and print staff • Spearheaded launch of new digital portal for client use which led to an increase in company profits• Setting up imposition of files, shifting or changing text while working with planners to make customer requested changes• Prioritizing workload and managing time in order to meet deadlines• Handling incoming calls and corresponding with customers via telephone and email to process orders• Retrieval of client files via email, Ftp sites, DVDs and USB • Maintaining a Microsoft Office desktop folder system for current orders and saving previous orders by backing up and burning to DVD for future retrieval• Handling cash, cheque and credit card transactions while maintaining accuracy of the cashbox float and calculating weekly deposits for main office• Operating digital printers and calling for Xerox service as parts break down or wear out • Identifying low quality of output and ensuring a service call is made to rectify the problem• Assisting customers with choosing appropriate products, always wearing a ‘sales hat’• Calculating final costs and pricing for each order that is processed• Sending quotations to clients as requested for potential orders• Documenting inventory counts at the end of each month and order sufficient stock as needed for upcoming orders• Allocating areas for placing each type of stock on the shelves to speed up monthly counts• Systemized the inventory list to correspond with the order in which stock is counted• Prepared and wrote a production manual for the digital output center