Researched, developed, implemented and continually improved all aspects of a restaurant/bar includingstaffing, POS systems, vendor management, procurement, inventory management and scheduling. Managedall levels of associates and over 100 breweries, wineries and distributors. Evaluated the needs and interests ofthe community and developed nonprofit benefits throughout the year

Developed daily and monthly metrics for trend reporting to support resource forecasting, billingand business performance. This included resource analysis and allocation, project management,cost benefit analysis/financial reporting and vendor management.● Realized more than $10M dollars in cost savings in operational improvements, reducedheadcount, cross-trained personnel, and lowered procurement expenditures● Evaluated corporate processes, researched and interviewed vendors and prepared costanalysis for marketing campaigns, web-based systems and equipment.● Managed a geographically dispersed workforce across 29 client locations nationwide.● Led contract administration, compliance and content development for all outsourced activities

● Evaluated overall operational costs including headcount, equipment inventory, print volumesand supply costs. Introduced process efficiencies, reduced headcount while delivering aperformance level of 99%+ and maintaining a high-level of team morale.● Managed the development of a customer portal website. Established a cross-functional teamthat included vendors, marketing, customer service, legal, claims, finance and IT. Establishedvendor relationships, evaluated and sent RFPs to approved vendors resulting in $15M/yearsavings and reduced processing times by 50%