Sandy Smith Email and Phone Number

Sandy Smith | Loan Consultant | NMLS # 443247loanDepot is America’s lender, offering home purchase and refinance loans, personal loans and home equity products nationwide. Our mission is to be your lender of choice by operating on sound principles of exceptional value, ethics and transparency. Licensed in all 50 states, loanDepot employs more than 6,000 people, and operates more than 180 lending stores nationwide. loanDepot, LLC, NMLS #174457.loanDepot.com, LLC, 26642 Towne Centre Drive, Foothill Ranch, CA 92610. All rights reserved. NMLS #174457 (www.nmlsconsumeraccess.org). For more licensing information, please visit www.loanDepot.com/licensing. www.loandepot.com/privacypolicy

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Source loan applications, process and follow to closing. Support bank branches. Develop relationships with realtors, builders, etc. Partner with Business Banking Officer to develop business relationships. Support local community events.

I Managed a large banking center which consists of 7-10 employees. Coaching and develop sales skills for all branch employees to achieve goals for bank products such as checking, savings, loans and investments. Account retention and growth in outstandings and minimize expenses to achieve profitability goals. Prepare action plans for each team member as well as for the branch to meet specific goals. Creating contest to keep excitement and fun in the daily branch quick start meetings. Make weekly outside business calls to develop new business relationships.

The Loan Zone was the Subprime division of National City Bank. Each Loan Officer was responsible for sourcing loan applications and obtaining list for telemarketing calls. Prepare proposals for applicants and processing loan applications. Manager responsibilities included recruiting and developing new loan officers. Developing action plans and goal setting for each loan officer as well as full action plan for meeting branch goals.

Provides service to customers and prospective customers seeking loans. Extends credit to individuals through a variety of loan programs.Responsible for the retention and maintenance of existing accounts as well as developing awareness of additional sales/service activities.Develops additional business through building relationships with auto or retail sales dealers and networking within the community.Consistently reviews and develops action plans for delinquent loan accounts including initiating customer contacts, negotiating extensions of refinancing, and collecting payments due.Manage collection activities including consulting with customers on loan payments for past due accounts.Demonstrates consistent and effective leadership through the supervision and development of Branch employees in order to achieve Branch goals, minimize turnover, and create conditions for positive and effective working relationships.Implements internal Branch auditing procedures which properly control all negotiable items and company records held within the Branch. Such procedures must meet and may exceed those dictated by company policy.Prepares and submits reports reflecting Branch activity and growth.Investigates and resolves customer and employee inquiries and complaints.May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, answering phones, etc.