Sandy Sultz Email & Phone Number

Helping camps and volunteers build quality camp experiences

San Diego County, California, United States

• In my recent role, I managed multi-track day camp programs and two sleepaway camps, providing enriching experiences to over 2,500 campers annually. My responsibilities included ensuring compliance with American Camp.
• Successfully restored camp operations post-COVID with a data-driven approach, adapting swiftly to new health guidelines and ensuring a seamless resumption of all activities.
• Supervised and trained more than 175 year-round and seasonal staff, significantly enhancing program quality and staff performance through dynamic leadership and comprehensive professional development.
• Maintained rigorous standards to secure continuous American Camp Association accreditation and adherence to regulatory requirements from multiple health authorities.
• Elevated camper engagement and satisfaction, optimizing program variety and quality, which boosted enrollment and retention rates.

• I led a diverse team that included four full-time staff, first aid trainers, and 90 volunteers, coordinating the annual delivery of courses for 5,000 volunteers. My role involved managing outdoor and travel training.
• Doubled attendance at two annual multi-team events, hosting up to 750 participants to maximize event impact and engagement.
• Headed the council’s COVID Task Force, developing and implementing all member-facing policies and communications, including digital program delivery tools to maintain engagement and continuity during social distancing.
• Established the IDEA (Inclusion, Diversity, Equity, and Accessibility) initiative, creating frameworks that enhanced organizational commitment to these crucial principles.

San Diego, California, United States

• I directed council day camps and managed year-round safety for volunteers, focusing on maintaining high standards and continuous program excellence. I introduced innovative program elements such as extended care.
• Increased day camp attendance by 50% over three years through strategic enhancements to programs and targeted marketing.
• Boosted overall engagement and effectiveness by assembling a high-performing team and forging stronger partnerships with community organizations and volunteers, thereby improving program quality and outcomes.
• Established engaging training and innovative systems to improve customer experience, increasing advanced troop travel experiences by 300%.

Escondido, California, United States

• In this role, I provided attentive and empathetic support to volunteers and families, developing effective merchandising displays and managing transactions and inventory. I also managed rental equipment and handled.
• Enhanced efficiency of inventory management processes through organizational improvements that streamlined operations.
• Fostered a collaborative and welcoming environment, significantly contributing to team morale and customer satisfaction.