1. Developing and implementing strategies to ensure the satisfaction of all guests.2. Promoting and marketing the business by representing the products in the marketplace and developing relationships with key accounts.3. Ensuring every department head was aware of operational goals and provided with the necessary tools.4. Responsible for human resources and effectively managing staff and career development objectives.5. Creating and establishing a training program to enhance employee knowledge of best practices resulting in the improvement of guest satisfaction analyzed monthly p&l with detailed critique.6. Implementing revenue strategies through the analysis of statistical information for the maximization of revenue opportunities.