Sandy Cheng Email & Phone Number

United States

San Francisco Bay Area

- Managed the daily reconciliation and generation of monthly performance numbers for 35+ clients with about 20,000+ accounts on various versions of AXYS and APX.- Provided resolution for client inquires regarding all data-related and performance number issues. - Identified issues from data received by various custodians and solved issues by creating client-specific work flows or collaborating with interface managers.- Designated as the main contact for one of our largest clients which required relationship management skills in addition to the market data and data analyst responsibilities mentioned above.- Awarded peer to peer recognition award in Q2013 and Q2014.- Served as a member of Advent’s Employee Engagement and Volunteerism committee.

- Resolved integrity issues with company’s Axys portfolio management system by troubleshooting discrepancies and implementing standard procedures for data entry. - Streamlined and automated the production of monthly financial client reports. This reduced the turnaround time from reconciliation to report output by at least 50%. - Responsible for all back office procedures ensuring an up-to-date Advent Axys system, performed monthly reconciliation of cash and security positions, researched and corrected discrepancies, produced and distributed all client financial reports, and served as the principal contact between custodians and Advent for data issues. - Assembled monthly newsletter using Adobe InDesign.

- Responsible for over 40 national and international offices’ records and the data entry of each office's database. - Supervised and led team of 1-2 data entry clerks to be the first to have all domestic databases up to date simultaneously.- Created training manual and trained 4 data entry clerks and 2 Graduate Records Managers.- Acted as a key contact person for internal and external sources.- Provided administrative support to I.T. Department, including invoice coding and software testing.