Sandy Echols work email
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Sandy Echols personal email
Driven customer relations specialist with 10+ years of experience working with consumers in various industries. Accomplished at building relationships, overcoming obstacles and exhibiting critical thinking skills. Excellent written and oral communications. Technical skills do include proficiency in Microsoft Windows, Salesforce, NetSuite, Zoho Assist, IBM SPSS Modeler, and RStudio. I am currently working towards my Masters of Science in Business Analytics.
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Partner Support SpecialistAuturaLas Vegas, Nv, Us
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Partner Support SpecialistAutura Apr 2022 - Present450 7Th St San Francisco, Ca 94103• Support over 500 towing providers across the country• Support the municipal clients (police departments and traffic agencies) across the country• Implement new regions / clients -Provide feedback to management for service improvements• Compliance -Collect and file all insurance, permits, licenses, etc. of contracted partners -Ensure each document meets the regulations of the contracted city• Level 1 helpdesk tech support• Manage contracted service providers -
Information Technology Help DeskSouthern Nevada Health District May 2021 - Apr 2022United States -
Premiere Support SpecialistAsurion Sep 2019 - May 2021Las Vegas, Nevada, United StatesDeliver exceptional technical service and solutions Offer troubleshooting solutions related to hardware, software operating systems (OS), applications,and compatibility Remotely support multiple technology devices across Windows, Android, Black Berry OS, Apple OS -
Customer Service Reservation SpecialistSutherland May 2019 - Aug 2019Las Vegas, Nevada, United States• Help guests and hosts to understand the platform to book their travel needs. • Assist users with moderate technical assistance when issues arise while attempting to access theiruser account. • Answered 50 calls per day and resolve a minimum of 16 • Resolved complaints and other issues to customers' satisfaction -
Retail Relations SpecialistInternational Market Centers Aug 2014 - Nov 2018495 S. Grand Central Pkwy Las Vegas, Nv 89106• Contact buyers in target profiles with an introduction to Market along with an invitation to register• Provide exhibitors and buyers an exceptional experience when on campus• Support database products and maintenance and ensure that the most current information is available for marketing purposes.• Serve as a main market show liaison for buyers and other approved entities to ensure that their needs are addressed in a timely and satisfactory manner. This can range from website & app support, tenant locations, to being able to catch a cab. Basically, make sure their needs are taken care of to the best of my abilities and when necessary escalate to a manager who can.• Procure buyer information from exhibitors, associations, buyer groups, etc., and add to marketing database for future contact regarding events -
Retail Relations SpecialistRobert Half Apr 2014 - Aug 2014Las Vegas, Nevada AreaTemporary assignment as a Retail Relations Specialist assisting with inbound/outbound calls to business owners and purchasing managers with an invitation to attend the gift, home, and furniture market held in Las Vegas bi-annually. -
Data Entry Admin/Customer Care RepHoliday Systems International May 2010 - Nov 2013Las Vegas, Nevada Area• Responsible for receiving, initiating, and handling phone transactions to educate members on products/service features.• Documenting and/or escalating issues to ensure member’s concerns are addressed promptly and appropriately• Assist members in resolving problems by clarifying issues; research and explore answers and alternative solutions; implement solutions; escalate any unresolved problems• Additional duties included assisting in mapping hotel and resort locations within the database.
Sandy Echols Education Details
Frequently Asked Questions about Sandy Echols
What company does Sandy Echols work for?
Sandy Echols works for Autura
What is Sandy Echols's role at the current company?
Sandy Echols's current role is Partner Support Specialist.
What is Sandy Echols's email address?
Sandy Echols's email address is se****@****ers.com
What schools did Sandy Echols attend?
Sandy Echols attended Grand Canyon University, Grand Canyon University.
Who are Sandy Echols's colleagues?
Sandy Echols's colleagues are Erwin Ferrell, Bruce Corley, Johnny Ray, Jad Keileh, Deborah Lester, Matthew Murphy, Arlene Lugo.
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Sandy Echols
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