Led strategic initiative to build and launch a prepaid payments card, orchestrating the product lifecycle from business case to release across six development teams; final product leveraged as critical part of Motus' strategic acquisition via Private EquityAnalyzed profitability & market fit of Payments product line; proposed a new, alternative vision based on customer/market data and got executive alignment on outsourced strategy & feature prioritizationDirected Motus' $120… Show more Led strategic initiative to build and launch a prepaid payments card, orchestrating the product lifecycle from business case to release across six development teams; final product leveraged as critical part of Motus' strategic acquisition via Private EquityAnalyzed profitability & market fit of Payments product line; proposed a new, alternative vision based on customer/market data and got executive alignment on outsourced strategy & feature prioritizationDirected Motus' $120 million flagship product line, leading the Product team in crafting strategic roadmaps and implementing impactful product enhancements; instrumental in acquiring key $1 million+ enterprise clients and significantly reducing customer support ticketsDeveloped entry & mid level Product Managers, Product Owners and Business Analysts into high performers and senior level roles Show less

Optimized Motus’ 2nd generation payments engine, grappling with increased ACH transaction volume, through strategic scaling with Temporal/Cadence workflow technology, reaching an annual disbursement volume of $1.5 billionAccelerated ACH payment method integration for Remote Work product (launched in response to COVID), exceeding scheduleManaged junior Business Analysts and mentored them to promotions

Negotiated to create & spearhead Motus' first full-time Integrations role and prove it out; Integrations has now grown into a team of 3-4 full-time employeesLed integration projects for flat files via SFTP, API and SSOVetted and documented customer requests with internal development teams to estimate costs & timelines Consulted and troubleshot with customers on calls/methods using Motus' rest APIs

Implemented new software for customers (including several Fortune 500) from project kickoff to launchPresented alongside Sales team on technical integrations with HRIS, Salesforce & SSO to close new businessChosen by Product Management team to lead, pioneer and implement new software and beta customersCreated processes for new products and integrations with HRIS (via SFTP & rest API), Salesforce & SSODesigned and implemented new process for SSO projects to reduce… Show more Implemented new software for customers (including several Fortune 500) from project kickoff to launchPresented alongside Sales team on technical integrations with HRIS, Salesforce & SSO to close new businessChosen by Product Management team to lead, pioneer and implement new software and beta customersCreated processes for new products and integrations with HRIS (via SFTP & rest API), Salesforce & SSODesigned and implemented new process for SSO projects to reduce duration and hours by 30% through improved collaboration, better tools and smarter test methods Show less

Onboarded Runzheimer's new customers onto the flagship Vehicle reimbursement platformDelivered new user trainings for customers and answered questions live

Led a team of QA, int’l sourcing, legal and marketing individuals from vendor search to product launchNegotiated with domestic and int’l vendors to lower product costs, settle warranty claims, and return overstocked inventory - negotiated an average price decrease of 11% across top 100 items in one categoryIntroduced the company’s first int’l private-label products into the exploding LED fixture marketManaged a $30 million book of business - grew LED fixture sales by… Show more Led a team of QA, int’l sourcing, legal and marketing individuals from vendor search to product launchNegotiated with domestic and int’l vendors to lower product costs, settle warranty claims, and return overstocked inventory - negotiated an average price decrease of 11% across top 100 items in one categoryIntroduced the company’s first int’l private-label products into the exploding LED fixture marketManaged a $30 million book of business - grew LED fixture sales by 35%Created sales collateral and assisted in training commercial sales repsCommunicated regularly with franchise owners and salespeople to resolve vendor issues, answer product questions and help increase retail & commercial sales Show less

Owned a $500K P&L and held responsibility for annual revenue goals and product roadmap & profitabilityServed as Sales Engineer and Account Manager for new sales and current customersLed the cross-functional BA, QA, Dev and Support personnel required to bring enhancements, updates and bug fixes to productionNegotiated with organizational executives to increase product investmentLaunched a new product into market from business case & funding negotiations to… Show more Owned a $500K P&L and held responsibility for annual revenue goals and product roadmap & profitabilityServed as Sales Engineer and Account Manager for new sales and current customersLed the cross-functional BA, QA, Dev and Support personnel required to bring enhancements, updates and bug fixes to productionNegotiated with organizational executives to increase product investmentLaunched a new product into market from business case & funding negotiations to development, training and go-to marketAcquired a $40K beta client within months of new product launchContracted with two logistics professors to create a product-specific algorithm for the software running this new service Show less

Prioritized the product's backlog and re-prioritized throughout the monthly sprint/release cycleRe-designed the UX/UI of the product to make the product easier to use and sellCollaborated with the Sales team to gather voice-of-customer feedback from prospects and clients to improve new sales and retain customers

- Managed 3 part-time employees and developed them to be autonomous, productive, and promoters of the organizational mission and vision- Acted as Executive Director in his absence and served as a daily trusted advisor- Oversaw all fundraising activities: Individual Giving (5% growth in 1st yr; 17% in 2nd yr), Grant Writing (wrote 30+ grants/yr raising over $40,000), Direct Mail, Planned Giving and Online Donations.- Oversaw all business operations of the organization: Finance… Show more - Managed 3 part-time employees and developed them to be autonomous, productive, and promoters of the organizational mission and vision- Acted as Executive Director in his absence and served as a daily trusted advisor- Oversaw all fundraising activities: Individual Giving (5% growth in 1st yr; 17% in 2nd yr), Grant Writing (wrote 30+ grants/yr raising over $40,000), Direct Mail, Planned Giving and Online Donations.- Oversaw all business operations of the organization: Finance, Human Resources, IT and Facilities- Met regularly with foundation representatives to build relationships and increase foundation giving- Created annual $350,000 board-approved budget and monitored/adjusted as necessary during year Show less

- Oversaw all fundraising activities: Individual Giving (5% growth in 1st yr; 17% in 2nd yr), Grant Writing (wrote 30+ grants/yr raising over $40,000), Direct Mail, Planned Giving and Online Donations.- Oversaw all business operations of the organization: Finance, Human Resources, IT and Facilities- Acquired multiple large donations from one-on-one meetings with donors and prospects- Met regularly with foundation representatives to build relationships and increase foundation… Show more - Oversaw all fundraising activities: Individual Giving (5% growth in 1st yr; 17% in 2nd yr), Grant Writing (wrote 30+ grants/yr raising over $40,000), Direct Mail, Planned Giving and Online Donations.- Oversaw all business operations of the organization: Finance, Human Resources, IT and Facilities- Acquired multiple large donations from one-on-one meetings with donors and prospects- Met regularly with foundation representatives to build relationships and increase foundation giving- Created annual $350,000 board-approved budget and monitored/adjusted as necessary during year- Championed and administrated the Google Apps Platform-as-a-Service for all office employees as well as provided support and training- Implemented and provided support for the use of mobile technology among all full-time employees in the field and integrated its use with Google Apps Show less

- Managed ARCW's use of Raiser's Edge and provided data services for the entire development department and all ARCW fundraisers - Pioneered and executed the first internet fundraising strategy including securing ARCW’s online donation forms and doubling ARCW’s annual online fundraising revenue- Oversaw all data-entry into Raiser's Edge and enacted guidelines to maintain data consistency and cleanliness- Developed custom queries and reports in Raiser's Edge based on fundraising data… Show more - Managed ARCW's use of Raiser's Edge and provided data services for the entire development department and all ARCW fundraisers - Pioneered and executed the first internet fundraising strategy including securing ARCW’s online donation forms and doubling ARCW’s annual online fundraising revenue- Oversaw all data-entry into Raiser's Edge and enacted guidelines to maintain data consistency and cleanliness- Developed custom queries and reports in Raiser's Edge based on fundraising data analysis to increase donor engagement and support- Created multiple web pages and quickly learned several different software programs – mastered the software in order to save ARCW $4,500 annually.- Met with major donors face-to-face and made appropriate phone calls to solicit funds.- Led and managed multiple direct mail/email campaigns coordinating with a graphic artist, special event staff and organizational officers resulting in record-breaking 20% YOY revenue growth- Secured and managed a Google grant for $10,000/yr in free in-kind advertising- Collaborated with the Finance Department to record and reconcile all donor transactions. - Followed IRS standard accounting procedure guidelines for deductions, substantiation and disclosure of charitable contributions – includes successful annual interviews with independent auditors Show less

- Researched new products and their related markets – Recommended next steps- Determined viability of new products vs. existing competitors, including cost feasibility- Wrote and edited numerous reports including several new product assessments- Consulted with product developers and entrepreneurs – Helped them define their competitive environment and determine the strengths and weaknesses of their products and marketing plans