Sandy Goldfein Email & Phone Number

California, United States

Managed and improved store processes including order fulfillment, receiving accuracy and minimizing waste for our fleet of stores in a rapidly changing environment. Led 1P E-commerce business including sales, expenses, web partnerships and played an integral role in transitioning the team to a new web platform. Successfully led company wide projects in collaboration with multiple business partners. Focusing on the customer experience through process improvement and inventory accuracy while improving profitability drives my every decision.

Partnering with Bevmo to provide leadership and guidance to drive sales, e-commerce operations and a positive customer experience. Overseeing inventory accuracy to meet customer demands, manage controllable expenses and identify opportunities to increase contributions. Built partnerships with Omni Store Manager to build productive and results based team, executed action plans to capitalize on opportunities and deliver exceptional results.Led regional results to optimize execution metrics and looked at as a trainer for regional new hires.

Responsible for store sales, market sales and area online supply chain operations. Known as a change leader, navigated my team through various evolutions including structural and management changes. Specialized in improving the the customer journey through our omni-channel experience. Hired, developed and led managers, while supporting a team of 300 employees across management, sales, supply chain, operations and restaurant divisions. Developed a strong focus on the physical and digital customer experience, preserving Nordstrom culture in both support and selling staff.

Fostered influential strategic partnerships with Regional leadership, Store management and Regional counterparts, to identify customer needs, execute company efforts and deliver results. Successfully trained and led regional roll outs of corporate initiatives including omni-channel growth, mobile point of sale, and inventory management. As a change leader, I led regional efforts of physically removing both Customer Service Department and Communications from stores, successfully transitioning existing teams to exceed with new performance measurements.

Managed cross-functional teams maximizing inventory accuracy and minimize losses. Initiated in store efforts introducing a community stock team, leading region to improved productivity and supported improved bottom-line expenses by identifying efficiencies and reducing headcount. Led new hire onboarding, lowering regional turnover and improving productivity and top-line expenses. Strategic partner in the launch of Nordstrom omni-channel customer experiences.

San Francisco Bay Area

Owned inventory control operations throughout store including physical inventory and unit accuracy. Managed the inventory management and stock replenishment team.Led budgeting and controlled expenses.

San Francisco Bay Area

After first consolidation of buying responsibilities, I helped lead the first regional experience in NCAL translating the buyers vision to stores. Partnered with Store Managers to ensure their shoe teams were leading the vision and delivering exceptional service.

San Francisco Bay Area

Buyer/Manager for Men's, Women's, and Kids shoes teams in various locations throughout NCAL. Driving sales, managing OTB and selling cost while buying full inventory for locations.

San Francisco Bay Area

Achieved Pacesetter award in first full year of selling- Children's Shoes