Sandy Low Email & Phone Number

League City, Tx, Us

Houston, Texas, United States

Responsible for delivering exceptional cloud-based solutions using Microsoft Azure. Responsibilities involve overseeing and coordinating a portfolio of projects, ensuring execution with precision, on time, and within budget. Collaborating with cross-functional teams, including Azure Solution Architects, Data and Infrastructure Engineers, IT specialists, stakeholders, clients, and partners to drive the successful implementation of Azure-based managed services.

Houston, Texas, United States - Remote

Project Manager/Service Delivery Manager This hybrid role encompassed both project management and service delivery management responsibilities and involved collaboration with direct clients, partners, third party vendors and consulting partners. Experienced with infrastructure project management hosted in private cloud and Azure.Detailed responsibilities:• Oversight of multiple client projects from project from planning to delivery and finally closure/customer acceptance.• Managed tasks, critical paths, risks, milestones, budgets &stakeholder expectations and communications to stakeholder and project team participants including partner/ISV team members.• Managed ongoing quality control efforts while predicting and proactively remediating potential project issues. • Aided in client documentation preparation process which included proposals, SOWs, and Root Cause Analysis.• Responsible for customer satisfaction, ensuring delivery times and service levels were met while reducing costs.• Created and maintained a document library of reusable templates for managing full project lifecycle (Scope statement, WBS, Project Reports, Monthly Operational Report, and Root Cause Analysis Reports).• Served on Change Advisory Board.• Reported on Key Performance Indicators, Service Level metrics and ensuring SLAs and other agreements were met for clients.

Sales leader for data integration with responsibilities in sales, contract renewals, and expansion of services. Designed and implemented templates and procedures for new renewal business processes. Contributing member of the planning team for the Business Development department creating content and media for new company website. Managed content for Customer Success Stories and Case Studies for company collateral to drive new business.

Andover, Massachusetts, United States

Managed sales and maintenance contract renewal business of security software solution and professional services within the Healthcare and Pharmaceutical vertical.

Bedford, Massachusetts, United States

Senior Account ManagerLeader in enterprise and commercial sales of security software and professional services across several geographies. Trained and mentored new team members. Conducted product demonstrations for sales segments and customers to present various product capabilities. Achieved 114% of quota in first year in new territory and 525% to goal for one product set. Averaged 110% on quarterly goals, topping out at 125% in highest quarter. Managed renewal business in the cryptography and data security division.Sales Operations/Business AnalyticsTracked and reported on sales revenue, bookings, invoice, sales lead management, win/loss reason and pipeline detail for the Americas. Worked with sales and operations to streamline order process and workflow. Created custom reports for divisional leadership using various tools including Siebel and Salesforce.com. Analyzed quarterly sales and financial data and provided results to senior management for business wide operations reviews. Monitored critical sales orders with strategic customers for executive escalations.

Bachelor'S Degree

Associate'S Degree