Sandy O. Email & Phone Number

Mississauga, ON

Toronto

• Provided subject matter expert knowledge on products and recruitment process.
• Provided consistent communication to the Project Team on meeting agendas, action items, project milestones, and potential delays.
• Acted as day-to-day engagement contact for the Talent Acquisition and HR stakeholders.
• Ensured project tasks are completed timely and accurately in order to maintain agreed upon timeline goals.
• Analyzed client’s current workflow and perform business process evaluation to provide solution recommendations, configuration details and define scope of work. Share recruitment industry best practices.
• Worked closely with the technology development and fulfillment teams to ensure product is accurately built.

Toronto, Canada Area

• Responsible for planning, managing, and successfully implementing new and cycle-based projects for Canadian and U.S. based customers for HR, Payroll, Time & Attendance and Talent related modules.
• Identify and communicate project work plans, scope requirements, timeline, and project resourcing requirements.
• Work closely with all the key internal and client stakeholders throughout the projects to ensure expectations and deliverables are met.
• Revise and communicate, as needed, to meet changing situations.
• Prepare, coordinate, and lead meetings between customers and appropriate Ultimate Software Enterprise Delivery Team members.
• Manage projects using standard methodology.

Toronto, Canada Area

• Key partner in the company wide implementation of Taleo for BMO including but not limited to: business requirements, creation of user guide, training, documenting standard operating procedures, process improvement.
• Created and/or assisted in the completion of all implementation related activities including: process maps, action plans, project plans, implementation, issue resolution documentation, communication plans and training.
• Worked closely with all the key internal and client stakeholders throughout all projects to ensure expectations and deliverables were met.
• Assisted directly with the roll out of all current and future process changes as well as updating the SOPs based on changes related to change requests, internal process changes (templates, tools, net new processes).
• Supported teams on escalations related to technology, process, internal projects, documentation, reporting and communication.
• Partnered with IT, Production Support, PeopleSoft, Payroll and other domains where an escalation impacts the sourcing/recruitment/operations domain. Provided support based on the type of escalation presented.

• Provide day to day recruitment support for assigned businesses under minimal management guidance and in support of business objectives.
• Developed sound relationships with management in order to fully understand business needs and how to support their needs.
• Currently part of the T&O Audit Task Force reviewing recruiter requisitions for compliance.
• Used Njoyn (ATS) and working as a SME for the upcoming Taleo implementation.

• Provided day to day recruitment support for assigned businesses under minimal management guidance and in support of business objectives.
• Spearheaded the development and implementation of recommendations related to recruitment practices, programs and processes.
• Utilized and leveraged the Recruiting Tool (Njoyn).
• Developed and implemented a new Behavioural Interviewing Toolkit to be used by Hiring Managers. This included all trainer and participant materials.

• Acted as a business partner to ensure that the highest quality of HR/Recruitment support is provided.
• Developed sound relationships with management in order to fully understand business needs and how to support their needs.
• Provided HR/Recruitment advice to business leaders on change management, compensation support, resourcing needs, and employee relations.
• Provided general HR/Recruitment support and expertise, diagnosing problems/issues and assisting in the development of solutions as required.
• Coached and acted as a counsultant to employees and managers at all levels on issues presented and ensured timely follow-up and confidentiality to all employees.
• Participated in Senior Leadership Team meetings to discuss company direction and strategic plans to ensure HR is seen as a business partner.

Subject matter expert for the Recruiting and Compensation modules including programming.Analyze and review client HR processes to create a statement of work, business and technical specifications. Provide implementation assistance to new and existing clients of a HR Web native application in both French and English.Manage project deliverables, timelines.

Develop sound relationships with hiring managers in order to fully understand business needs and recruitment needs.Coach and counsel employees and managers on recruitment and HR related issues and ensured timely follow-up and confidentiality to all employees.Utilize behavioral interviewing techniques to evaluate the skills and performance of candidates..

Coached and counseled employees and managers of all levels on recruitment issues and ensured timely follow-up and confidentiality to all associates.Liaised with the Hiring Managers to determine staffing needs including but not limited to positions: Technology Infrastructure, HR, Finance and Management of all levels.Lead sourcing process improvements and.

• Developed sound relationships with hiring managers in order to fully understand business needs and how HR can support the needs.
• Provided HR advice to business leaders on change management, compensation support, resourcing needs, employee relations and training & development initiatives.
• Coached and counseled associates and managers at all levels on issues presented and ensure timely follow-up and confidentiality to all associates.
• Liaised with the Hiring Managers to determine staffing needs including but not limited to positions in: IT, Sales and Management of all levels.
• Implemented recruiting activities, including on-campus recruitment, Internet searches, placement agencies, newspaper advertisements and other search techniques.
• Utilized behavioral interviewing techniques based on an analysis of specific job requirements to evaluate the skills and performance of candidates.

Developed sound relationships with client base in order to fully understand business needs and how HR can support them.Provided HR advice to business leaders on change management, compensation support, resourcing needs, relocation, employee relations and training & development initiatives.Conducted all interviews for all corporate positions using.

Subject matter expert for bilingual recruitment.Coordinated and conducted all bilingual recruitment efforts for the Etobicoke location for all level positions and most of the testing for other offices.Implemented recruiting activities, including on-campus recruitment, Internet searches, newspaper advertisements and other search techniques.Kept abreast of.

Bachelor Degree, Sociology / Crime & Deviance

Education record

Took all my courses in French (transferred after my first year)