• Recognized by Operations and Support Team for Excellence in Performance In Q3 and Q4 of 2023• Automated data collection processes using Python and Google AppScript, saving hundreds of man-hours and promoting operational efficiency.• Designed and implemented incentive dashboards, improving CSAT and handling time by 10% • Devised and implemented data quality checks, reducing errors in reports by 50% and ensuring the delivery of accurate and reliable data.

• Led a team of financial analysts in a healthcare setting, focusing on accurate and timely financial reporting across 60+ acute and residential hospital and community sites.• Devised a comprehensive COVID tracking and reporting process, coordinating with all support services in the greater BC region, resulting in no delays in payments• Engineered automation of administrative tasks using Visual Basics, Python, and Powershell, resulting in time saving of 40 people’s hours (monthly)• Formulated analytical dashboards showing key cost drivers and trends, resulting in accurate forecasting of variance ahead of year-end

• Operated within the budget by focusing on cost-effectiveness and alternative funding sources for city projects.• Engineered visual dashboards to effectively illustrate financial trends, providing senior management with clear, actionable insights. • Utilized these dashboards to scrutinize project cost-effectiveness, promoting informed decision-making.• Identified and suggested alternative funding sources, culminating in savings of over $89K for the city.

• Independently planned and conducted tax audits on varied businesses to ensure compliance with consumption tax statutes