Coordinated activities and shared information with the team members in the work flow Assigned work equally among team members to ensure timely completion of orders Updated daily reports and operational review reports to business area Coordination with team members for timely completion of work Extracted consumer, competitor and market data from various websites Extracted meta-data information from websites and product information from online stores Extracted data in formats such as MS-excel from the websites Compared products based on given product code among various competitors website and tag the price details in appropriate field Technical comparison of products

Ensuring FIFO (First in First Out) is followed in queues being processed Liaise with the business area for process related Clarifications and sending prompt replies to mails received from business area. Updating the team lead on daily volumes received and also if any of the team members need to work additional hours on days huge volumes are received. Updating the knowledge management database in case of feedbacks and updates received from business area and keeping the team informed of the changes at the same time. Allotment of queues equally among team members to ensure timely completion of orders at the end of shift. Quality control wherever possible. Updating Management report, SLA Report, Process knowledge report, Attendance Report and Daily operational review report to business area. Assisting Team Co-coordinator and performing Team Co-coordinator responsibilities as and when required, acting as a bridge to take of team members to the Team coordinator. Training new entrants effectively.