Sangeetha Balakrishnan

Sangeetha Balakrishnan Email and Phone Number

Lead Technical Program Manager at Mastercard @ Mastercard
purchase, new york, united states
Sangeetha Balakrishnan's Location
United Kingdom, United Kingdom
Sangeetha Balakrishnan's Contact Details

Sangeetha Balakrishnan work email

Sangeetha Balakrishnan personal email

About Sangeetha Balakrishnan

Experienced, self-led and extremely driven ITIL Consultant, with over 15 years client-facing Consulting, Leadership and Operational experience. Focusing on ITIL Change and Release ManagementProven record of accomplishments in implementing and leading ITIL change and release processes. Deep knowledge and comprehensive experience in managing consulting and operational projects following PRINCE2 ideologies.Demonstrated success in continuous process transitions as well as ITIL process implementation and improvements.Expert in leading multiple large teams and projects from planning to completion in time sensitive high-pressure environments.Articulate communicator with excellent interpersonal skills; coupled with a strong stakeholder involvement and focus to ensure clear strategic directions.Competently manage ITIL process on Waterfall, Agile and CI/CD delivery methodologies.Worked across multiple domains and industries, including:• Telecommunication• Internet Service Providers• Banking and Investment Sectors• Production Industries (Pharmaceutical and Chemical)• IT IndustriesIn my roles, I have been focusing on delivering/managing the following to enable large transformation:• Current State Assessments and Gap Analysis• ITIL Process Implementation and Process Improvement (excellent VISIO diagrams and Presentation)• Building up on Project Management skills adopting PRINCE 2 methodologies• Designing ITIL Process Toolkit (ITIL Process framework)• Service Management Off shoring (Offshorability Analysis)• Design the Service Catalogue• Knowledge Management• Request for Proposal (RFP) • Risks and Issues• Automation of reports (excel macros & VB.net)• HTML coding for the development of internal websiteTechnical Proficiency:Code Repository: TortoiseSVN, Perforce, TFS (Azure DevOps)Build/Deployment Tools: MS BUILD, Groovy, TeamCity, OTBuild, BambooDocument Lifecycle Management: SharePointChange Management Tool: Remedy, ServiceNow, ManageEngine, Clarify, Clarity, JIRA

Sangeetha Balakrishnan's Current Company Details
Mastercard

Mastercard

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Lead Technical Program Manager at Mastercard
purchase, new york, united states
Website:
mastercard.com
Employees:
29583
Sangeetha Balakrishnan Work Experience Details
  • Mastercard
    Lead Technical Program Manager
    Mastercard Jul 2022 - Present
    London Area, United Kingdom
  • Mastercard
    Bizops Manager - Release Manager
    Mastercard Aug 2021 - Jul 2022
    United Kingdom
  • Osb Group
    Release Management Specialist
    Osb Group Mar 2019 - Aug 2021
  • Osb Group
    Change And Configuration Specialist
    Osb Group Mar 2017 - Aug 2021
    Chatham, Kent, United Kingdom
  • Direct Line Group
    Implementation Lead (Release Management Consultant)
    Direct Line Group Apr 2016 - Dec 2016
    Bromley, United Kingdom
  • Infotil
    Change & Release Management Consultant
    Infotil Sep 2012 - Apr 2016
    London, United Kingdom
  • Openbet
    Release Manager
    Openbet Apr 2012 - Jul 2012
    London, United Kingdom
  • Biomed Central (Springer Science+Business Media)
    Release Manager
    Biomed Central (Springer Science+Business Media) Dec 2011 - Apr 2012
    London, United Kingdom
  • Cancer Research Uk
    Itil Release Management
    Cancer Research Uk Feb 2011 - Nov 2011
  • Accenture, Ibm, Infosys
    Itil Consultant
    Accenture, Ibm, Infosys Sep 2002 - Nov 2008

Sangeetha Balakrishnan Skills

Itil Release Management Change Management Prince2 Project Management Process Management Oracle Agile Methodologies Process Improvement Agile Project Management Gap Analysis Unix Jira Telecommunications Requirements Analysis Software Configuration Management Configuration Management Scrum It Strategy Quality Center Sdlc Service Management Bmc Remedy It Service Management Branch Management Solution Architecture Hp Quality Center Process Im

Sangeetha Balakrishnan Education Details

Frequently Asked Questions about Sangeetha Balakrishnan

What company does Sangeetha Balakrishnan work for?

Sangeetha Balakrishnan works for Mastercard

What is Sangeetha Balakrishnan's role at the current company?

Sangeetha Balakrishnan's current role is Lead Technical Program Manager at Mastercard.

What is Sangeetha Balakrishnan's email address?

Sangeetha Balakrishnan's email address is sa****@****rbs.com

What schools did Sangeetha Balakrishnan attend?

Sangeetha Balakrishnan attended Indira Gandhi National Open University, Periyar University, Holy Angels Matriculation Higher Sec School.

What skills is Sangeetha Balakrishnan known for?

Sangeetha Balakrishnan has skills like Itil, Release Management, Change Management, Prince2, Project Management, Process Management, Oracle, Agile Methodologies, Process Improvement, Agile Project Management, Gap Analysis, Unix.

Who are Sangeetha Balakrishnan's colleagues?

Sangeetha Balakrishnan's colleagues are Sanket Londhe, Swapna Naik, Manoj Dudhe, Jonathan Meade, Sachin Mujumdar, Sanket Dubey, Damla Kahya.

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