Sangeetha Gopalakrishnan Email & Phone Number
Who is Sangeetha Gopalakrishnan? Overview
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Sangeetha Gopalakrishnan is listed as Experienced software engineer with a strong background in tech support and client relations at Department for Work and Pensions (DWP), a company with 18491 employees, based in Bootle, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sangeetha Gopalakrishnan.
Sangeetha Gopalakrishnan previously worked as Executive Officer at Department For Work And Pensions (Dwp) and Validation Officer at Reed In Partnership. Sangeetha Gopalakrishnan holds Master Of Science - Ms, Management from The University Of Salford.
Email format at Department for Work and Pensions (DWP)
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About Sangeetha Gopalakrishnan
Professionally driven and fun ex-techie looking for creative and interactive roles. Experience includes a strong background in computer science engineering with over two years’ industry experience in Client relations, troubleshooting services, IT development, support, and admin roles.
Sangeetha Gopalakrishnan's current company
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Sangeetha Gopalakrishnan work experience
A career timeline built from the work history available for this profile.
Validation Officer
Business Customer Advisor
- Experienced in providing consultation, support, and advise to Barclays Business Customers.
- Recorded complaints and made investigations with a view to provide instant solutions.
- Delivered satisfactory solutions, filed reports of investigations and escalations on a daily basis.
- Maintained a constant working and support relationship with the entire team and with remote IT support workers via telephone and chat communication systems.Communicated effectively with clients, providing guidance on.
- Maintained precise and up-to-date records of all KYC documentation and information while effectively communicating with Barclays Business Customers, requesting additional information and providing guidance on KYC.
- Diligently monitored and investigated transactions for unusual activity, utilizing advanced tools for compliance.
Associate Software Engineer
- Identified issues in performance/functionality of software processes and implemented optimization techniques which resulted in increased productivity
- Led discussions with Business Analyst and Team Leader regarding use cases and their feasibility and implemented new features according to specific requirements.
- Involved in identifying test conditions and created test design, test procedure specification and test data.
- Prepared traceability matrix to ensure adequate coverage of the test cases.
- Involved in development and testing in an Agile environment utilizing a test-driven development approach that slashed production bugs by 14% and raised code reliability.
- Solved over 98% of troubleshooting tickets without escalation.
Software Engineering Trainee
- Collaborated with developers on designing, developing, testing, and implementing new JSP pages, HTML pages, and Servlets.
- Analyzed business requirements, documented business requirements specifications, designed & developed customizable test cases for function/nonfunctional testing.
- Identified test requirements and developed customized test cases and writing queries in Oracle to confirm results in the back-end and user interface of the application.
- Ensured timely remedying of bug reports on all systems used by my team.
- Involved in both front-end and back-end development and integration
- Responsible for the development of an automated report generation module for collecting relevant data on sales, purchase, and inventory management enabling improved customer analytics and potential sales opportunities
Colleagues at Department for Work and Pensions (DWP)
Other employees you can reach at dwp.gov.uk. View company contacts for 18491 employees →
Declan Brownlie
Colleague at Department For Work And Pensions (Dwp)Glasgow, Scotland, United Kingdom, United Kingdom
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Paula Powell
Colleague at Department For Work And Pensions (Dwp)Greater Plymouth Area, United Kingdom
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Katherine Toomey
Colleague at Department For Work And Pensions (Dwp)London, England, United Kingdom, United Kingdom
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Michael Mcclumpha
Colleague at Department For Work And Pensions (Dwp)Saltcoats, Scotland, United Kingdom, United Kingdom
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Katie Hobbs
Colleague at Department For Work And Pensions (Dwp)Norwich, England, United Kingdom, United Kingdom
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Ian Metcalfe
Colleague at Department For Work And Pensions (Dwp)Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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Juan Sanles
Colleague at Department For Work And Pensions (Dwp)London, England, United Kingdom, United Kingdom
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Sandy Dewar
Colleague at Department For Work And Pensions (Dwp)London, England, United Kingdom, United Kingdom
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JB
Jane Boylen
Colleague at Department For Work And Pensions (Dwp)Hartlepool, England, United Kingdom, United Kingdom
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Nikki Philpott
Colleague at Department For Work And Pensions (Dwp)Cononley, England, United Kingdom, United Kingdom
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Sangeetha Gopalakrishnan education
Master Of Science - Ms, Management
Bachelor Of Engineering - Be, Computer Science, First Class
12Th Grade Higher Secondary, Biology, Maths, Physics, Chemistry, English
Frequently asked questions about Sangeetha Gopalakrishnan
Quick answers generated from the profile data available on this page.
What company does Sangeetha Gopalakrishnan work for?
Sangeetha Gopalakrishnan works for Department for Work and Pensions (DWP).
What is Sangeetha Gopalakrishnan's role at Department for Work and Pensions (DWP)?
Sangeetha Gopalakrishnan is listed as Experienced software engineer with a strong background in tech support and client relations at Department for Work and Pensions (DWP).
Where is Sangeetha Gopalakrishnan based?
Sangeetha Gopalakrishnan is based in Bootle, England, United Kingdom while working with Department for Work and Pensions (DWP).
What companies has Sangeetha Gopalakrishnan worked for?
Sangeetha Gopalakrishnan has worked for Department For Work And Pensions (Dwp), Reed In Partnership, Barclays, Hexaware Technologies, and Till & Aisle Technology.
Who are Sangeetha Gopalakrishnan's colleagues at Department for Work and Pensions (DWP)?
Sangeetha Gopalakrishnan's colleagues at Department for Work and Pensions (DWP) include Declan Brownlie, Paula Powell, Katherine Toomey, Michael Mcclumpha, and Katie Hobbs.
How can I contact Sangeetha Gopalakrishnan?
You can use AeroLeads to view verified contact signals for Sangeetha Gopalakrishnan at Department for Work and Pensions (DWP), including work email, phone, and LinkedIn data when available.
What schools did Sangeetha Gopalakrishnan attend?
Sangeetha Gopalakrishnan holds Master Of Science - Ms, Management from The University Of Salford.
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