Sang Le

Sang Le Email and Phone Number

Senior Systems Engineer @ Stand Together
Chicago, IL, US
Sang Le's Location
Chicago, Illinois, United States, United States
Sang Le's Contact Details

Sang Le phone numbers

About Sang Le

Sang Le is a Senior Systems Engineer at Stand Together. They possess expertise in computer hardware, microsoft office, html, microsoft excel, microsoft word and 16 more skills. Colleagues describe them as "Sang is a highly knowledgeable and responsive IT professional. He is able to troubleshoot and solve a wide variety of issues, always promptly and with a pleasant attitude. His reliability, expertise, and team mentality make him a great asset to his employer.", "Sang is such a valuable asset to our EMT team here at Google. . He demonstrates professionalism and has great work ethic. He strives for excellence in everything he does for this organization and goes above and beyond what's expected of him. Sang always makes sure to find a way to improve our program. He is very organized, detail oriented, and independent. His leadership skills are tremendous. Sang always has a helping hand and is always willing to help others grow to his potential. I have had the pleasure of working alongside Sang when coming on board to this team. Sang flew out to Chicago and spent 2 weeks training me as an EMT. His patience, drive, and passion was very well demonstrated during his stay here. Sang made it a point to answer every question that I may have had during our training and ensured I was well prepared before our training was completed. Before he departed, I can say that I was very well prepared. Sang is a great mentor, friend, and colleague. I would recommend him for any future opportunity that is presented to him.", and "Sang is my lieutenant! He is extremely dependable & works well in a team. His attention to detail and the logistics of ground level operations is key in many of our success stories within our program."

Sang Le's Current Company Details
Stand Together

Stand Together

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Senior Systems Engineer
Chicago, IL, US
Employees:
733
Sang Le Work Experience Details
  • Stand Together
    Senior Systems Engineer
    Stand Together
    Chicago, Il, Us
  • Stand Together
    Systems Engineer
    Stand Together Jan 2023 - Present
    Arlington, Virginia, Us
    • Collaborate with cross-functional teams to develop and execute a strategic plan for implementing Okta into the hybrid IT environment.• Integrate Okta with various applications for SSO/SCIM solutions, ensuring interoperability and a seamless user experience.• Conduct regular assessment of IAM processes to identify areas of improvements and implement enhancements to increase system efficiency and security• Automate user lifecycle management processes by leveraging Okta Workflows and Zapier, streamlining onboarding, offboarding, and access procedures, resulting in increased operational efficiency and reduced manual intervention.• Provide technical support to resolve IAM issues for end-users and IT Support Operations.
  • Stand Together
    Application Systems Administrator
    Stand Together Oct 2021 - Jan 2023
    Arlington, Virginia, Us
  • Stand Together
    Senior It Support Specialist
    Stand Together Sep 2018 - Oct 2021
    Arlington, Virginia, Us
    • Resolve IT issues through extensive troubleshooting (remote and in-person support) and collaborate with team members where needed.• Identify and create solutions to increase IT department workflow, process improvements, and infrastructure performances. • Facilitate training / knowledge share sessions for end-users and team members in computer interfaces, software usage, and other IT areas. • Provide executive IT support to core leadership team members while maintaining a high level of emotional intelligence.• Publish technical documents for knowledge base systems for team SOP adherence.• User administration through Active Directory and Microsoft O365 Admin Center.• Demonstrate technical aptitude for Windows 10, MacOS, and iOS mobility platforms.• Subject Matter Expert in overall internal employee life cycle process and actively work on sprints for process improvements. • Familiar applications: JAMF, AirWatch, BeyondTrust, Intune, AD, AAD, O365/Exchange/SharePoint Admin Center, Teams, Zoom, Workfront, Verizon.
  • Charles Koch Institute
    Help Desk Analyst
    Charles Koch Institute Jul 2016 - Sep 2018
    Arlington, Va, Us
    - Provided both deskside and remote support to over 250 end users; troubleshoot, diagnose, resolve, and document hardware, software, and network related technical issues.- Created, responded, escalated, and resolved incidents / service requests. Tracked all outstanding tickets via ServiceNow and JIRA Service Desk platform while working closely with remote support team to ensure any problems are resolved in timely manner.- Managed user accounts and maintain OU containers utilizing Active Directory. (Create / disable user accounts, reset / change passwords, workstations).- Support to Windows 7 and Windows 10 systems.
  • Astreya
    Google Assignment: Sme Operations Tech / It Support Lead Tech
    Astreya Sep 2015 - Jul 2016
    San Jose, California, Us
    - Keep internal clients productive while providing on-site support between the Washington, D.C. and the Reston, VA offices.- Identify and improve key documentation & support articles- Evaluate process documentations for efficiency & accuracy in regards to inventory support- Provide training and mentor support for new team members- Collaborate with multiple teams to assess problems and solutions for inventory, event support, video conference rooms, printing equipment, and projects.
  • Astreya
    Google Assignment: Sme Operations Tech / It Support Lead Tech
    Astreya Sep 2013 - Sep 2015
    San Jose, California, Us
    Experienced in the corporate environment with troubleshooting, installing, upgrading desktops / laptops for end users, while maintaining an active SME operations role who works on project coordination, technical writing, policy & procedure assessment / consultation, and employee training & development progressions.
  • Astreya
    Google Assignment: It Support Technician
    Astreya Feb 2012 - Sep 2013
    San Jose, California, Us
    - Collaborate with multiple teams to assess problems and solutions for inventory, event support, video conference rooms, printing equipment, and projects.- Effectively reduce Google inventory expenses through centralized asset ordering and redistribution techniques.- Ensure excellent client/user satisfaction through the SLA of user submitted tickets and identifying appropriate escalation paths.- Apple, Linux, Windows System Maintenance, Configuration, Formatting, and Imaging- New Hire Desk Equipment Setups.- Computer Hardware Inventory Management.--- Quote Negotiating, Purchase/Requisitioning, Supply Chain Logistics/Shipping&Receiving.- Other projects as assigned.
  • Astreya Partners
    Ita Software By Google: Technical Support Technician
    Astreya Partners Oct 2011 - Nov 2011
    San Jose, California, Us
    - Organized and rebuilt storage areas to gain quick and easier access to inventory supplies.- Assisted in the completion of weekly inventory check of all IT equipment including laptops, desktops, monitors, and IP desk phones. - Helped Technical Crew members with side projects that dealt with the collection of various technologies from the entire building and sorted them out to be recycled. - Responded to ticket requests of employees. - Updated database to ensure accurate number of inventories.- Worked on side projects for Team Leads such as delivering accessories, monitor swaps, and installing hardware which allows them to focus on bigger assignments.
  • Umass Writing Program
    Lab Assistant, Office Assistant
    Umass Writing Program Oct 2010 - May 2011
    - Installed and process updates for computers in the department lab. - Provided secretarial and clerical support to center staff and management. - Preserved confidentiality of department and students’ information.- Greeted visitors, conducted tours as needed, provided relevant information to visitors.
  • Office Of Information And Technology
    Computer Classroom Consultant
    Office Of Information And Technology Sep 2008 - May 2011
    - Assessed and responded to OIT user requests to ensure positive user experiences. - Monitored daily operations of computer classrooms.- Performed technical support involving both software and hardware problems.- Submitted troubleshooting tickets into systems to track and sustain further technical support.- Maintained inventory of supplies and performed cleaning tasks.- Enforced policies and procedures.

Sang Le Skills

Computer Hardware Microsoft Office Html Microsoft Excel Microsoft Word Team Leadership Troubleshooting Customer Service Windows Mac Powerpoint Social Media Google Docs Time Management Management Technical Support Databases Inventory Management Hardware Os X Windows 7

Sang Le Education Details

  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Information And Technology

Frequently Asked Questions about Sang Le

What company does Sang Le work for?

Sang Le works for Stand Together

What is Sang Le's role at the current company?

Sang Le's current role is Senior Systems Engineer.

What is Sang Le's email address?

Sang Le's email address is sa****@****ail.com

What is Sang Le's direct phone number?

Sang Le's direct phone number is +185720*****

What schools did Sang Le attend?

Sang Le attended University Of Massachusetts Amherst.

What skills is Sang Le known for?

Sang Le has skills like Computer Hardware, Microsoft Office, Html, Microsoft Excel, Microsoft Word, Team Leadership, Troubleshooting, Customer Service, Windows, Mac, Powerpoint, Social Media.

Who are Sang Le's colleagues?

Sang Le's colleagues are Angela Warner, Sophia Motlani, Mba, Sarah Wilber, Giovanni Barahona, Laura Gera, Sarah Shriver Smothers, Brian L. Jimenez.

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