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Saniya Haseeb is listed as Customer Success Manager | XaaS | Cyber Resilience & Backup Solutions | Enterprise Servers, Storage & Cloud Technologies | Client Success & Growth at Commvault, a company with 2637 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Saniya Haseeb.
Saniya Haseeb previously worked as Customer Success Manager at Commvault and Technical Account Manager at Hewlett Packard Enterprise. Saniya Haseeb holds Post Graduate Certification Program, Digital & Social Media Marketing from Indian Institute Of Management Visakhapatnam.
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With a strong foundation in technical account management and a current focus on customer success, I bring a unique blend of technical expertise and client-centric strategies to drive exceptional outcomes. My career journey has equipped me with a deep understanding of both the technical and relational aspects of client management.In my role as a Technical Account Manager, I excelled in providing tailored solutions, resolving complex issues, and ensuring seamless integration and performance of technology solutions. This experience honed my skills in technical troubleshooting, stakeholder communication, and project management.As a Customer Success Manager, I leverage this technical background to enhance customer experiences, drive product adoption, and ensure long-term satisfaction. I specialize in onboarding, retention, and growth strategies, utilizing data-driven insights to unlock opportunities for upselling and cross-selling. My focus is on delivering measurable value and fostering strong, collaborative relationships with clients.Key areas of expertise include:Customer Onboarding & Adoption: Designing and executing strategies to accelerate time-to-value and ensure successful product implementation.Upselling & Cross-Selling: Identifying opportunities to expand client relationships and drive revenue growth through tailored solutions.Data-Driven Insights: Analyzing customer data to guide decision-making and optimize engagement strategies.Cyber Resilience & Backup Solutions: Ensuring robust security and data protection for enterprise environments.Technical Expertise: Proficient in managing enterprise servers, storage, and cloud technologies.Passionate about empowering clients and driving their success, I am dedicated to leveraging my technical acumen and customer-centric approach to build lasting partnerships and achieve outstanding results.
Listed skills include Troubleshooting Experience In Technical Environment, Excellent Analytical And Problem Solving Skills, Ability To Contribute To Technical Action Plans, Ability To Lead Resolution Activities, and 2 others.
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A career timeline built from the work history available for this profile.
Bengaluru, Karnataka, India
Serve as a dedicated guide throughout the customer journey, ensuring that all milestones in activation, onboarding, adoption, and renewal are successfully achieved.Develop customized success plans that align with customer expectations and effectively address any exceptions. Act as a trusted advisor by leveraging internal relationships and processes to.
Handling proactive services and technical advocacy for 23 accounts across UK&I (Assigned TAM for KPMG, Accenture, Lloyds Banking Group, Royal bank of Scotland, Experian to name a few).Work Closely with customers to provide specific technical advice to implement and/or recommend changes to their IT environment.Act as partner with customers and possess.
Training and working with team of 30 professionals to help them improve their customer handling skills and increase total customer satisfaction.Handling Escalated cases of engineers offering customer support to accounts with most critical portfolios and contracts.Working directly with customers to ensure customer satisfaction and work on feedbacks provided.
Bangalore, India.
Researching and identifying solutions to software and hardware issues by extensive troubleshooting.Assisting customers in resolving targeted questions to quickly understand root of problem with end to end remote troubleshooting on HPE ProLiant ML, DL, SL, BL and Apollo Servers.Assisting clients on mass firmware deployment through HPE Smart Update Manager.
Other employees you can reach at commvault.com. View company contacts for 2637 employees →
Ranjeet Kumar Choudhary
Colleague at Commvault
Bengaluru, Karnataka, India, India
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KK
Kirsten Krsulj
Colleague at Commvault
Keyport, New Jersey, United States, United States
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AM
Aradhya Mittal
Colleague at Commvault
India, India
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AM
Austin Miller
Colleague at Commvault
Eastern Region, Ghana, Ghana
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LM
Lourdes Martin
Colleague at Commvault
Crawley, England, United Kingdom, United Kingdom
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JB
Jonathan Brown
Colleague at Commvault
Greater Reading Area, United Kingdom
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MK
Manoj Kumar
Colleague at Commvault
West Godavari, Andhra Pradesh, India, India
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SK
Skye Kidwell
Colleague at Commvault
Martinsville, Indiana, United States, United States
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KK
Kiran Kumar
Colleague at Commvault
Bengaluru, Karnataka, India, India
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闫朝坤
Colleague at Commvault
Xinjiang Uygur, China, China
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Quick answers generated from the profile data available on this page.
Saniya Haseeb works for Commvault.
Saniya Haseeb is listed as Customer Success Manager | XaaS | Cyber Resilience & Backup Solutions | Enterprise Servers, Storage & Cloud Technologies | Client Success & Growth at Commvault.
Saniya Haseeb is based in Bengaluru, Karnataka, India while working with Commvault.
Saniya Haseeb has worked for Commvault and Hewlett Packard Enterprise.
Saniya Haseeb's colleagues at Commvault include Ranjeet Kumar Choudhary, Kirsten Krsulj, Aradhya Mittal, Austin Miller, and Lourdes Martin.
You can use AeroLeads to view verified contact signals for Saniya Haseeb at Commvault, including work email, phone, and LinkedIn data when available.
Saniya Haseeb holds Post Graduate Certification Program, Digital & Social Media Marketing from Indian Institute Of Management Visakhapatnam.
Saniya Haseeb is listed with skills including Troubleshooting Experience In Technical Environment, Excellent Analytical And Problem Solving Skills, Ability To Contribute To Technical Action Plans, Ability To Lead Resolution Activities, Superior Customer Service Skills, and Ability To Mentor New Agents.
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