25+ years of rich work experience with reputed MNCs - IT /ITES, Top 10 Global BFSI Firms, and exposure to International Outsourcing environment. Managing all aspects of GCC / Shared Services Operations and Best Practices for delivery of world-class Employee Services, Corporate Workplace Experience, 100% Uptime of Assets, and Smooth 24x7 Global Business Operations.Employee-Centric Change Agent: Throughout my career, I have successfully led New Facility/ GCC / Office Set-up/ Relocation Projects, Global Process Transitions and Multi-Million $ Projects, meeting 100% Financial and SLAs Targets. Front-led Transformation Roadmap, Process Automation (ERP), Lean, , Hybrid/WFM Models, Initiatives, to gain operational excellence, cost, time & resource savingsStellar in High-Profile Executive Roles, at ease in networking with Clients, Vendors, Global Stakeholders, and Site/ BU Heads; served as a Process Owner and Direct International Client Interface, travelled to Amsterdam, Germany & France for smooth transition of Multi-Lingual, 200+ FTEs - AP & Procurement Process from Europe to Mumbai, and Received recognition for the sameKey Milestones:► During my present association with Citicorp Services India, Pune as VP – Site Lead, Strategy and Governance, setting-up Site Capability Centre, heading Facilities, Office Administration and Corporate Business Services like Employee Ground Transportation & Global Relocation, Cafeteria, Mail Room & Distribution Services, Employee Onboarding and Off-Boarding, Vendor Liaison and Risk & Compliance Management.► Oversaw large site with 10,000+ employees and seamless execution of Employee engagement and Site Events► Drove Business Development through RFPs, RFIs & Client Visits for Transitions and Operations, leveraging strong P2P expertise in managing Procurement Processes, AP, T&E and Fixed Assets.Recognized by Seniors and Colleagues as a Visionary Leader, Problem-Solver & Go-getter; I have led and mentored large teams of 200+ people in previous role with an equal desire to win. Having Strong Integrity, Honesty & Discipline, I have kept myself updated with emerging technology (AI) & changing demands and delivered innovative solutions to complex business issues/ pain areas. Comfortable working in a dynamic, multi-cultural and deadline-driven corporate work environment TOP SKILLSStrategy & Operations ◉ Global Capability Centre ◉ COE Set-up ◉ Projects ◉ Change & Transformation Leader, ◉ Corporate Business Services ◉ Operational Excellence ◉ Facilities Management ◉ Site Administration ◉ Risk Management◉ Vendor Management