Sanjay Krishnan Email & Phone Number

United Kingdom

London, England, United Kingdom

. Quick response to users who experiencing difficulties during the deployment ofMicrosoft Office, ClickToRun.. Assisting users who are experiencing difficulties when their mailbox is migrated toexchange online.Assisting users to reconfigure corporate iPhones and iPads when migrated to exchangeonline..Accurately and clearly document fixes to technical issues, processes/procedures andupdate all IT-related records to ensure colleagues can perform their duties using thisdocumentation..Utilizing Microsoft Excel to monitor and track cases that have been submitted..Dedicated to helping and resolving customers cases in a timely and efficient manner

Bangalore

• Tracked traffic to websites and Identified problems, recorded bugs, and worked with the team to determine site releases.• Performed technical analysis to select efficient adjustments based on company specifics.• Designed an authentication form to check whether the user was an authorized person to use the system.• Effective communication with customers via regular calls, emails, and communicate one-one with the customer and stakeholders to assure project goals are met.• Conducted testing every 2 weeks; created testing documentation and actively reported bugs affecting software performance.• Ability to effectively deal with conflicting tickets as they arise.• Utilizing Microsoft Excel to monitor and track cases that have been submitted.• Gained knowledge and experience as a Software developer in theme development, customization, and WordPress Content Management System website building.• Coordinated and managed development and testing activities of the team to assure defined processes are never violated.

India

Master'S Degree, Data Science

Activities and Societies: Academic Project. April 2022 - An Influential Stock Market Paradigm based on LSTM Modeling and. Sequencing. •.

B.E, Computer Science & Engineering

Activities and Societies: Athletics, Soccer A detail oriented and multitasking professional having; degree in computer science technology..

12Th, Computer Science

Activities and Societies: Athletics,Soccer