Sanjay Narayan Email & Phone Number

San Mateo County, California, United States

• Taking pictures of new cars and uploading them to the company website.• Greeting potential customers and answering all incoming calls.• Taking cars to detail shops, making sure cars are ready for customers to pick up.• Maintain knowledge of all promotional products and services offered.• Offer a personalized solution based on the customer’s needs.• Setting up appointments for customers and responding to all inquiries from potential customers.• Ensured the office was always working at top productivity.• Upsell and cross sell new products to customers.• Assist Sales Manager with all daily functions.• Managed all mailing and shipping needs, ordering office supplies, filing, scanning, and always ensured top level customer service.• Showing customer vehicles and explaining the features and warranties offered.• Accompany customers on test drives and submit finance application to Financing Department.• Maintaining sales area making sure our vehicles and products are neatly and accurately displayed.• Negotiating purchase price with customer and GM/Sales Manager.• Completing all administrative paperwork and loan applications as well as insurance agreements with customers.

Discovery Bay, California, United States

• Responsible for maintaining a safe workplace and ensuring that safety procedures are followed and is the highest priority on the jobsite.• Schedule work for crews, depending on work priorities, crew, and equipment availability.• Consistently praised for the quality of work, for attention to details, exemplary customer service delivery, and team-player attitude.• Ensured the office was always running smoothly and productivity.• Provided excellent customer service skills to clients and strictly adhered to all company policies and procedures.• Ensured accurate and timely response to all inquiries.• Handling daily incoming work orders, making sure all work orders are processed in a timely manner.• Reviewing contracts to ensure all important have been completed.• Create and manage annual landscaping operating budget.• Monitoring quality of work completed to customers satisfaction.• Responsible for training workers, especially on safety procedures when operating heavy equipment. Adhering to all company safety policies, procedures and guidelines.• Following up with customers to ensure work was completed to customers’ satisfaction. And follow up on any inquiries and concerns.• Maintaining office by ordering supplies, managing files, and providing support to Supervisors, Owner, and Co-Workers.• Resolving any customer complaints and issues in a timely manner.• Dealing with a variety of clients in a professional, courteous manner in diversified situations.• Working closely with upper management on current and future projects.

Concord, California, United States

• Greeting customers immediately upon entering the store with a smile.• Managed inventory of supplies and ensured merchandise was stocked in a timely manner.• Create a positive first impression for customers through an energetic attitude.• Providing an organized environment by maintaining store standards and cleanliness.• Responsible for handling cash, credit card and gift card transactions.• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.• Effectively working effectively in a fast-paced environment.• Providing customers with quality service.• Use time efficiently when not servicing customers, including neatly arranging merchandise and cleaning up fitting rooms.• Handling customer complaints and concerns in a timely manner making sure all customer concerns are taken care of.• Completed all assigned duties under direct supervision in a timely and safe manner.