Dileep Group is an export firm delivering goods in home,decor and life style business and has set the stage to deliver to some of the World's large retailers. Heading the Operational Excellence program for 5 factories of Dileep Group of Industries [ DIIPL & DPPL] spanning across wood, metal, Upholstery, Marbles and ceramics [ Annual Turnover of 290 Cr. ]Reporting into the MD / CEO and investors of the company.

Led the Manufacturing Program Management (Existing Inhouse Mfg, Leased line manufacturing partners and upcoming PAN India manufacturing projects)Three plant heads reported to me. [ Engineered Wood, Upholstery & Recliners, Solid Wood Furniture]

Worked as Head of the Retail Experience Operations Excellence, QC, FCR for SAMSUNG Retail Stores / Outlets ( Consumer Electronics and Integrated Mobility) - Brand Shops, SIS, PSIS, SEZ, GDS 2.0, SES, SESe, GSI 4.0, SDP Bharat ( Samsung Digital Plaza) , Refurbishment projects both Exclusive and Non Exclusive formats and applications [ Highend Retail Furnitures and Fixtures] Team Size : 15 + & Reporting into Korean Expat Management Key Responsibilities :-- Responsible for quality of all retail furniture and Fixture of SAMSUNG Stores manufactured at partners' place and quality deployment at stores (FCR) as per the Global Design SAMSUNG guidelines by working closely with the Procurement management team ( PMG),Business Roll Out team, DESiGN Team and Global Corporate Marketing team ( Marcom). - QC and FCR Operations as per the defined TAT and meeting SLA.- Responsible for Billing and payment cycle closure for third party QC FCR operations ( E2E) End to End starting from PO issuance ( BQMS) to User Signature on VMS ( Vendor Management System).- Responsible for vendor pre evaluation before onboarding and post evaluation for quality delivery. Accountable for delivery escalation resolution for QC FCR operations.- Approvals on design deviation , material deviation, technical issues.- Review of trackers, reconciliation sheet, monthly approvals, account settlement, co ordination with operations, business, finance, PMT, procure Ops team.- Responsible for efficiency improvement of the plants at manufacturing vendors / partners.- Resolution of issues related to OAMS and SRMS in collaboration with internal stakeholders and SAMSUNG SDS.- Responsible for training, process improvement and operational excellence.- Playing a governance role in establishing new processes and systems in collaboration with the compliance and ethics team.

Quality portfolio handled for large furniture and small furniture , mattresses category. [ Private Label Brands such as Perfect Homes and FK Smart Buy] Team Size handled : 3+- Product quality, product engineering, product evaluation, supplier audit, vendor quality ( VQR) and field quality , process quality, manufacturing process mapping,- Inspection management ( both third parties like TUV, Intertek, SGS, Geochem, and in house resource) at various manufacturing vendors - Key metrics - Reduction of RVP product category wise and vendor wise, Improvement plans, Ratings improvement SKU wise by data analysis - Preparation and review of inspection protocol, product test protocol, returns management, complaint management, NPD, assessment of suppliers sourcing capabilities, suppliers empowerment- Technical training for installation team(Jeeves), ONLINE web catalog enrichment/corrections for large and non large furniture Private Label Brands (FK Perfect Homes & FK Smartbuy), Ratings and Reviews Build Up..Highly Data driven and advising on risks on business decisions on continuation of existing products and launch of new products and advising all stakeholders on the same. www.flipkart.com

Head of Manufacturing of the wooden and engineered doors, frames, Fire rated doors and furniture plant which delivers innovative and engineered door solutions (end to end) to high-end real estate industry in India. - Led and managed the entire end to end operations of the plant which includes RM planning, Production Planning and scheduling, Engineering and Design, PPIC, QC and QA, Maintenance, Purchase, Utilities, HRD and IR, Paint shop, logistics and dispatch and P&L management of the plant located in Ahmedabad, Gujarat, India. Team Size : 12, Workers : 375 +- Turned the plant from a INR 6 Cr turn over to 56 Cr in two years by spearheading the operational challenges.www.bloomdekor.com

Plant Production Head- In Charge of the Factory Operations . This is a vertically integrated solid wood furniture Manufacturing company exporting furniture to reputed buying houses globally like The Home depot, Little woods, World market, TJX Companies, Mark and Spencers, Cost Plus, Homes r Us, Pier One etc. Team Size : 10 + and Workers : 300 +Inliving has also their chain of retail stores in different cities of India.

Team Size : 5 + and Workers : 100 +Heading the production operations of doors, Modular furniture

Permali Wallace Ltd. is a world leader in densified wood insulation , glass insulation and composite manufacturing which has extensive use in defence, railways, aerospace , electrical transformers and switch gear industry. Worked in process control division to ensure the product and production capabilities are met to the requirements of the clients like BHEL, CGL, ABB, DRDO, ISRO, BharatBijlee and Siemens. Defining the strict test protocols for products and R&D laboratory management, 5S implementation in wood press shop, finishing division of PWPL, Analysis of data through SQC and SPC, bringing six Sigma concepts in product quality control. Team Size : 2 +www.permaliwallace.com

Factory Shop Floor Quality Control and Laboratory managementData AnalyticsIndividual Contributor Role