- An astute IT professional with 26+ years’ of extensive experience in managing end-to-end IT Service Delivery, IT Infrastructure and Software Application Design, Development and techno-commercial Operations Management in the IT, ITES, Pharmaceutial, Telecom and Energy sectors, in India and abroad- An Ambassador of change with the distinction of successfully rationalizing and restructuring business processes, especially during complex situations like IT Outsourcing and Mergers & Acquisitions- Successfully assisted the top management in planning IT strategies, budgeting and cost optimization- Managed large and complex IT outsourcing contracts and service levels of service partners. Hands-on experience in managing transition and transformation from insourcing to outsourcing- Adept in Big Data, Mobility and Cloud technologies- Managed large SAP, Telecom Billing and Financial Transaction Processing environments like Credit-Debit Card systems and Equity-Commodity trading systems- Experience of establishing vendor networks, forging strategic alliances and partnerships- Successful track record in managing program activities and assessment and reviews for the management. Significant experience of working with steering committees and other project managers with diverse background- Familiar with ITIL, ISO 20000, ISO 27001, SOX, PCI/DSS, GXP standards, audits and controls- A proven leader with honed communication skills, prefers to work with diverse teams thru’ effective people management, interpersonal, analytical and problem-solving techniques