Hi there! I'm Sanjay Gurung, a Trust & Safety specialist and Reporting Analyst lead with a track record in turning chaotic situations into seamless solutions and data into decisions. Whether it’s leading a high-performing content moderation team, building dashboards that actually make sense, or keeping user experience top-notch, I’m all about results that speak for themselves (and maybe a little coffee).With over five years in the content moderation and trust & safety space, I’ve navigated sensitive content, policy pivots, and high-pressure cases. I’ve mastered the art of "3D" (Detect, Deep-Dive, Deliver), using data insights and cross-functional collaboration to tackle risks and keep platforms safe for everyone. If it’s a critical issue, I’m your person to dive in, troubleshoot, and make things right!Currently, I lead a team of reporting analysts at TDCX, where I develop real-time data insights to boost operational performance and ensure smooth user support for multiple regions. I’m also fluent in SQL, Power BI, and other fun tools that help transform numbers into actionable strategies.In a nutshell: Fast-paced challenges, high-impact solutions, and a touch of humor keep me motivated! Let’s connect if you’re interested in data, trust, and making a positive impact online.