Coextro is a leading provider of high-speed internet solutions, serving both residential and commercial markets with an emphasis on reliability, speed, and customer satisfaction. Our services are engineered to support the demanding needs of modern users, offering scalable solutions that ensure optimal online performance for streaming, gaming, and business applications. At Coextro, we prioritize customer empowerment through flexible, no-contract plans and transparent pricing, aiming to streamline connectivity without the common constraints of traditional ISPs. We are dedicated to advancing digital access and enhancing customer experiences by leveraging cutting-edge technology and a customer-centric approach.

Engaged to lead the development of a mobile strategy for RBC Technology and Operations. Developed and socialized the business case and implementation strategy for an Enterprise–wide “Bring-Your-Own-Device” programActed as an internal expert on Mobile Industry trends Working with key stakeholder groups across the enterprise (e.g. Privacy, Compliance, Risk, Fraud, Legal, HR) to develop mobile policies and understand business risks in relation to the mobile strategyResponsible for development of a mobile device management strategy including vendor selection proposal

Engaged to lead the critical Rogers One Number portal initiative for the Rogers Innovation program. Drew on PMBPK and Agile (Scrum) principles to drive the project forward within the complex interdependent Ecommerce, QA, IT and Engineering groupsResponsible for overall coordination and management of activities between outside vendors and internal groupsMaintained project budget and forecast and ensured that project costs did not exceed budgeted amountProvided executive status updates of overall project status and risksProvided leadership to the development, environment and testing teams in meeting the project objectivesResponsible for infrastructure build to support development, testing and production activities. Technology stack consisted of Apache webserver, Weblogic middleware and Oracle database.

Drew on PMBOK methodologies to define the policies, processes, controls and decision-making structures for managing dozens of IT, marketing, programming and business development projects each year.Instituted business case rigor and scorecard tools so that senior executives could objectively evaluate project proposals against corporate strategic directions and prioritize resources on those projects that best align with business goals.Recruited, coached and directed a team of four IT project managers, and mentored an additional 22 project leads from other departments.Established a library of project templates and resources to minimize duplication of effort and share lessons learned with respect to project planning, quality assurance, scope & change control, risk management, stakeholder communications, project resourcing, and delivery.Provided executive oversight for smaller projects to bring weather information services to mobile platforms such as iPhone, and Blackberry, while personally spearheading large-scale and mission-critical projects.

Worked as a Project Management consultant on the CIBC account primarily on Infrastructure projects. Key infrastructure projects worked on at CIBC include:Data Centre Migration• Responsible for planning move of 98 web, middleware and database servers from CIBC data centre• Coordinated virtual HP resources from around the world in planning and execution of the move during strict change management windows• Accountable for ensuring the all CIBC project and change management processed were adhered to and communication to CIBC and HP stakeholders• Managed project budget and responsible for profitability of projectActive Directory Repatriation• Worked with CIBC project team to transfer Active Directory infrastructure to CIBC IT services• Jointly planned and executed successful repatriation

Initially recruited by Bell Canada’s recently launched cable and satellite television subsidiary to develop backend business systems for functions such as dealer network commission calculations and help desk ticket tracking. As the company matured, took the lead on automating core business, billing and customer relations functions, and earned progressive promotions to Associate Director. Subsequently appointed to collaborate on pioneering work in Interactive Television.

Acted as an Application Developer in the Business Systems Department of Bell TV. Key responsibilities included:• Business requirements analysis from all stakeholders. Include creation of requirements and traceability matrixes. • Development of data model to support business requirements• Software analysis and design• Software coding and unit testing• Creation of test plan that can be used by QA testing team