27+ years of leadership and management experience in IT Infrastructure services, ranging from large service delivery based on ITIL, Program and Project management. People management, team building, Data Centre and user migration, architecting and designing solution, implementation of IT infrastructure program including Real time mission critical solution. ITIL Certified.Extensive experience spans across all industries in India; have demonstrated cross functional experience in Infrastructure Managed Services, Life Cycle Services, Datacenter, Networking and End User Services.About 15 years of all round experience in Enterprise Services, E Governance, Mission critical project that covers delivery, presales, operations, alliance management, project management, process, systems and quality in regional, zonal and national role.Have lead key initiative in CSAT, Growth and Delivery Excellence with result driven track record in developing service design ITIL and ISO process and Quality frameworks.Extensive experience in corporate functions, strategy, partner management, P&L responsibility,Expertise in talent development, attraction and retention in a cross functional environment, motivating, collaborating and effective conflict management. Reward and Recognition for specific program.Performed multiple roles in delivery and business development functions.Have exposure to international system of working through various training and customer engagements in foreign countries like (Japan, Singapore and Malaysia).