Sanjeev Kumar Email & Phone Number

Bengaluru, Karnataka, India

Have Managed Operations & Business spread across Indore & with 2000 plus Beds and driving a Team of 70+ employees comprising of Cluster Manager, Sous Chef, Catering Manager and Ground team along with MIS.Key Deliverable: -• Accountable for running a smooth operation of Indore in different Scholar andworking professionals’ properties,• Making UW for separate line items for the City for every financial year• Ensuring best quality of food served in all the meals alongside maintaining hygiene standard of Kitchen,• Ensuring compliance to all the standards pertaining to quality &training.• Controlling the cost & expenses in line with the budget,• Working closely with Sales team for B2B tie up,• Ensuring all Covid portals are followed while operating property and all Audit scores are above 90%.• Smooth Opening of new properties.

Patna, Bihar, India

Inception• Back in 2018, 3 corporate professionals decided to venture into a start-up to serve their community with world class service. they conceptualize an idea and founded a start-up that can provide 3 main lifestyle services under one roof.• 11 Crossings is automating the lifestyle industry with 3 special services under one roof - Laundry, Grocery & Spa.• Grocery - At 11 Crossings, you can buy from over 10,000 grocery & household products and get them delivered at a click.• Laundry - At 11 Crossings, every customer's apparel is skilfully cared for, through the highest standards in cleaning. Our laundry services reflect our passion, expertise & keen attention detail.• Beauty Saloon & Spa - 11 Crossings is a premium ladies’ day out full service beauty boutique with some finest salon professionals. We deal with the highest creativity and trends in hair, face, body care, spa, beauty wellness, nail art, bridal makeup etc.• Our services are clearly evident to every client that walks into 11 Crossings. We believe in delivering the best services that we promise. • Visit 11 Crossings today to experience the ultra-modern lifestyle services in Patna

Patna, Bihar, India

• Establishing Zonal goals, short term and long-term budgets and developing business plans for the achievement of these goals. Business planning and analysis for assessment of revenue potential in business opportunities. Exploring business potential, opportunities & clientele to secure profitable business volumes.• Implementing BTS wise Distribution strategies to enhance the sales such as:• Gross Activation penetration• Monitoring Subscriber base• Recharge sales monitoring• Revenue Monitoring• Conducting competitor analysis by keeping a close view of market trends to achieve metrics• Involved in sales forecasting and achieving the desired targets• Implementing marketing strategies to build consumer preference and drive volumes.• Drive Channel satisfaction and market visibility initiatives in the zone to build trade loyalty• Managing the sales operations and accountable for increasing sales growth. Driving sales initiatives to achieve business goals & managing the frontline sales team to achieve them.• Manage and develop distribution network. Distributor short listing, appointment and training.• Drive initiatives for increasing distribution depth and with and channel expansion in the zone. Implement channel expansion and innovative channel expansion initiatives.

Patna, Bihar, India

• To ensure consistent focus and drive on customer centric activities to create desired customer Exp i.e., MBMC program, rocket recharge, base mgmt. as launched from time to time• Rollout of stores as per National rollout methodology i.e., active base mapping• Ensure complete compliance & Adherence and must score above reqd % in all External audits.• Lead, Plan & coordinate with Team and circle cross-functions for achievement of Targets & compliance norms as shared from time to time• Ensure continuous drive and compliance on Retail Qtrly /Annual Budgeting, cost control and revenue initiatives in coordination with Circle Distribution/Marcom/Finance• Build incremental Recharge business for shops by developing, organizing & engaging circle Retail team on local programs i.e. up-selling via rocket recharge, Tele calling on MBMC/UAC data etcBusiness Development• Promoting and diffusing innovations and outstanding traditional knowledge practices through market and non- market channels.• Identifying/developing channel partners for achieving business volumes consistently and profitably.• Implementing of the strategic business plan through establishment of strategic partnerships where appropriateChannel Management & Distribution• Identifying and developing channel partners for achieving business volumes consistently and profitably.• Implementing activities to achieve desired business objectives & implement recognition campaigns for enhancing motivation.• Evaluating performance & monitoring of dealer sales and marketing activities.Notable Contributions & Accolades• Brand Ambassador Award for Q1’15.• Part of achievements as a team member in BJ retail and zonal Manager for National level contests:• Power of Yella 2013• JJWS 2015• Achieve sales target via planning, developing and implementing sales program in the Circle• Responsible for all Hub & Spoke targets (Volume, Value, inventory levels etc)

New Delhi, Delhi, India

• For the 1st year was working with NSO head and was responsible for opening of new stores.• Accountable for implementing systems and procedures that achieved higher cost efficiency and customer satisfaction.• Worked closely with Company Sop’s for pre-opening calibration and approval status as per global standards to maintain consistent service delivery, look and feel.• Responsible to monitor all projects as per the work orders and NSO store opening plans in order to complete all projects within timelines.• Respond quickly over delays and troubleshoot to improve on timelines in order to complete projects on time.• Responsible for handover the new stores post running for one month to retail team as per the SOPs and keeping all records of handover data and information. • Finalizing of store staff hiring and placing them as per their capabilities.• Identifying customer needs and escalating the same to concerned departments.• Creating customer friendly atmosphere and taking prompt action on their feedbacks.• Monitoring & conducting Internal SOP audit, Financial & national quality audit in my region.• Implementation of POG and keeping a track on the movement of the products.• Increasing Gross Profit Margin of the store by promoting own brands, other high margin brands, up selling, increasing loyalty sales and promotions.• Cost control by checking on dump, implementing FIFO, FEFO, judicious use of consumables, utilities, staff, expiry, etc.Achievements• One of the Area Managers chosen to assist in Phase-I of all India store launch at Hyderabad• Initiated MLP (Mutual Learning Program) where staff from non performing stores visit the performing store to get to know their shortcomings• Representing Cluster in sourcing of Food & Vegetables from Ghazipur mandi.• Only AM in the cluster is achieving AOP on monthly basis in 7 out of 10 stores.• Controlled shrinkage from 12.7% to 2.8% for my district.

New Delhi, Delhi, India

Royal Sporting House (RSH) is Asia’s biggest name in the sports retailing industry with a presence in various cities and more than 40 outlets in India. New Balance, Umbro, Dunlop, LA Gear, Us kids Golf, Caterpillar are some of RSH’s leading products.Job Profile• Sales target achievements.• Execration of the estimated business plan to adhere a minimum of 90% of estimated sales by• Leadership, Teamwork & Positive Attitude• Regular monitoring & problem solving skills• Weekly, monthly analysis of sales & merchandising• Merchandising Planning, Brand mix & monitoring of merchandising process. Product wise purchase & inventory with merchandiser & brand managers. Analytical skills & inventory management.• Manpower planning, timely recruitment of staff, motivation of employees, incentive schemes to achieve the estimated sales within the estimated staff cost. Regular interaction with employees to increase retention.• Marketing plans, promotions, maintain visual merchandising, maintenance of shop to ensure service & standard of retail.Achievements• Continuously achieved Sales Target for consecutive nine months.• Trained two Staff Members for management position over a period of six months.

New Delhi, Delhi, India

Effective handling of the restaurant as per the system of Balanced Scorecard withthe parameters of Customer, People, Topline and MCP.• Displaying Leadership Skills as per the HWWT (how we work together) principles.• Managing the food cost with efficiencies closest to the ideal.• People skills optimizing the utilization of labor with the minimum MPGC as per therestaurant volume.• Controlling the ordering levels to ensure optimum stock of items to meet therequirement.• Inventory Management giving priority to high and low cost items with respect to fastand slow moving items.• Tracking of Semi Variables reducing it thus ensuring maximum profitability.Achievements at Pizza Hut• Awarded the Champs trophy twice in a Year and topped the champ’s scores for1997-98.• Designated the training store for Pizza Hut system based on the high level ofcommitment to training Management and Team Members.