Sanjeev Kumar Email & Phone Number

Delhi, Dl, In

Noida Area, India

Collaborative and result-oriented individual with 18+ years of experience predominantly in the areas of Automotive Business Systems, Customer Delight, Service Workshop Processes, Bodyshop Processes, Manpower Training & Development.

Noida

IDT Monthly training plan and implementation with Individual Training progress updating and keeping records. Timely confirmation of intimated candidates on monthly basis. New Model Training to all concerned manpower & Report to HCIL. ? E-Learning progress of untrained manpower. Maintain safe custody & records of Trainee Passports given from Honda. New Joinee training and Application Form for Honda training as per eligibility criteria (Service Training Guidebook). Manpower Summary report updating & Skill Mapping. Creating D'LITE ID of newly joined persons. Maintenance of IDT facility infrastructure, tool & Equipment list & MT Certificates. IDT Room Inventory (E-Learning Material: CDs/DVD-PMGR, BP, SS, Audio Visual Aid and New Models), Training Books etc E-Learning Computers, Headphones, projector etc., should be in working condition. Assistance in critical problem resolution where technicians are unable to diagnose / repair. Inventory & upkeep of Service Special Tools (SST). Auditing general hand tools and precision tools, including technician tool trolleys. Identify & Prepare Quarterly Training Plan based on Training Calendar to enhance Training coverage Individual Training Plan to bridge the gaps identified through HCIL evaluation report. Identify higher training needs & prioritise manpower training based upon their work performance & commitment. Ensure completion of Pre-requisites before participating in seminars at HCIL. E-Interview program training, Quality check and report sharing with HCIL. E- Shop Manual (MARIS II) training to technicians for vehicle repair. Impart training based upon analysis of PSF Technical complaints from CRM dept. Periodic evaluation of work done by technicians and refresher trainings wherever gaps are observed. Organizing Technician contest / SA contest for motivation at dealership level. Preparation of selected candidates through in house contest to compete in Zonal / National level contest.

New Delhi Area, India

Diagnosis in the various areas of an automobile for the given products (e.g. Bolero, Scorpio, Xylo, XUV5OO, Logan/Verito) where the situation for the diagnosis is complex & problem could not be resolved by the Technical Specialists, E-TEKs, Technicians & Electricians. ? Receive confidential “immobilizer codes” from TEKliner for key allocations. ? Worked with the Latest version of - Smart flash softwares & Diagnostics Softwares (e.g. version 3.0001/1.0003/BETA 0.2/1.5/3.0004) for the Bolero, Scorpio, Xylo, XUV5OO, Reva [the electric car]. - CLIP [Diagnostic Software Tool used for the LOGAN/VERITO] - Dialogy [Access for the repair manuals, Technical Notes, etc] - VisuSchema [Access for the Electrical Manuals & Wiring Diagrams for the LOGAN/VERITO] ? Access m-TIS (Mahindra Technical Information System) for_ - TSBs (Technical Service Bulletins), - Service Information, - Technical Manuals, - Technical Retros, - Policies. ? Train the various dealership Service Personals on Basic & Advance Automobile Technology, Product Knowledge, MST (Mahindra Special Tools) and ensure that relevant technical information is available across the dealership [e.g. to Works Manager, Service Manager, Service Advisors, ICREs, Technical Specialist, Supervisor, Technicians, eTEKs, Electricians). ? Submit LSCRs/SCRs/TFRs/BFRs/CRFr reports to M&M. ? Prepare Monthly Training Planner for the various dealership Service Personals. ? Prepare & Analyze Monthly Training Completion Report of the various dealership Service Personals for better output conclusions. ? Continuous evaluation of workshop personnel. ? Prepare & Analyze Skill Matrix for workshop personals & initiate actions for better output conclusions. ? Analyze Repeat Repairs and initiate actions to correct the root causes.

Delhi Area, India

TO CONDUCT BASIC AUTOMOBILE TECHNICAL CLASSES FOR THE SERVICE PERSONNALS LIKE; TECHNICIANS & SERVICE ADVISORS OF THE MARUTI SUZUKI DEALERSHIPS SITUATED IN THE NORTH INDIA. ALSO CONDUCT THE CLASSES FOR THE GET’s (Graduate Engineer Trainees) & DET’s (Diploma Engineer Trainees) OF THE MARUTI SUZUKI INDIA LTD ON ROAD SAFETY. DEFINES WORK- PLAN & MONITORING OF ALL JUNIOR TEAM MEMBERS TO CONDUCTING, MAKING AND EXECUTING TRAINING PLANS FOR THE TRAINEES.

New Delhi Area, India

MAKING ESTIMATES FOR ACCIDENTAL DAMAGE. MAKING JOB-CARDS. PROVIDING ASSISTANCE TO THE CUSTOMERS FOR FILLING INRURANCECLAIM FORMS. GIVE INTIMATION OF ACCIDENT TO THE INSURANCE COMPANIES. SETTLEMENT WITH INSURANCE SERVEYORS. MAINTANANCE OF WORK CONTROL_BOARD. QUALITY CHECK OF THE VEHICLE. TIMELY DELIVERY OF THE VEHICLE. CO-ORDINATION WITH INSURANCE COMPANY FOR DIRECT PAYMENT & SETTLEMENT. TRY TO ACHIEVE TARGET PROVIDING BY THE COMPANY. MAKING VARIOUS GOAL ACHIEVING & BUSSINESS REPORTS LIKE; BILLING REPORT, DAILYSTATUS REPORT, MONTHLY PERFORMANCE REPORT FOR LABOUR & PARTS, KEIZEN REPORT AND INSURANCE RENEWAL REPORT.

New Delhi Area, India

TO REPAIR THE ALL KINDS OF HERO HONDA COMPANIED MOTOR CYCLES.

Diploma In Automobile Engineering, Automobile Engineering, A

Activities and Societies: Automobile Engineering  Achieved Gold Medal with Merit Certificate, awarded by Former ‘Chief Minister of Delhi.

Iti In Scooters And Otto Cycle Mechanic, Automotive Engineering Technology/Technician, A

Activities and Societies: Trade course in Scooter and Otto Cycle Mechanic  Achieved 83% success rate in ITI final examination.

Senior Secondary (10+2), Non-Medical Science

Activities and Societies: PCM Successfully completed 10+2 with PCM.

Secondary (10Th), English, Hindi, Maths, Science, Social Studies

Successfully Completed.

Bachelor Of Arts - Ba, Arts

Top 5 Subjects: English, Education, Pol Sc, History, Human Rights