Senior Manager, Business Operations & Program Management Office
San Francisco Bay Area
Oversaw business operations, drove efficiency and effectiveness, and managed a portfolio of strategic programs contributing to operational excellence and growth. Developed and implemented program management methodologies, tools, and best practices to drive successful program execution. Monitored program performance, identify risks, and proactively implement mitigation strategies.Key Achievements:• Oversaw program budget of $6B, providing strategic leadership to diverse departments, including Project Management, Finance & Accounting, Audit, Asset Management, Lean Sigma, Information Management and Technology, HR, Resource/Business Planning, Supply Chain & Procurement, and Strategic Headcount/Staffing.• Collaborated with corporate HR and People Ops to successfully launch cutting-edge Corporate Project Management Organizational Capability (PMOC) program, optimizing recruitment, training, and onboarding processes for new employees.• Revitalized organization's commitment to Diversity, Equity, and Inclusion (DE&I) throughout hiring process and employee development, fostering inclusive and equitable workplace culture.• Owned vital program finance systems (SAP), business planning systems, Supply Chain (ARIBA PO, invoice processing, record keeping, auditing), and Information Management/Information Technology interfaces, ensuring data integrity.• Partnered with Boston Consulting Group to lead a highly successful initiative reducing operational expenditures by 15% over two years, and delivering over $50M in cost savings.• Led vendor selection, management, and negotiation, optimizing productivity rates, crafting competitive unit rates, managing premiums, overheads, and other cost factors to maximize efficiency and cost-effectiveness.