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Sanjeev Angadi (He/Him/His) Email & Phone Number

Director, Infor-Platforms (Birst, DataLake, WFM) at Infor
Location: San Francisco Bay Area, United States, United States 8 work roles 2 schools
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Current company
Infor
Role
Director, Infor-Platforms (Birst, DataLake, WFM)
Location
San Francisco Bay Area, United States, United States
Company size
11 employees

Who is Sanjeev Angadi (He/Him/His)? Overview

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Quick answer

Sanjeev Angadi (He/Him/His) is listed as Director, Infor-Platforms (Birst, DataLake, WFM) at Infor, a company with 11 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Sanjeev Angadi (He/Him/His).

Sanjeev Angadi (He/Him/His) previously worked as Sr. Program Manager - Support Lead at T-Mobile and Sr. Manager - Customer Support & SFDC Subject Matter Expert (SME) at Qualys. Sanjeev Angadi (He/Him/His) holds Master Of Science, Computer Science from Louisiana Tech University.

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Email format at Infor

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Infor

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Profile bio

About Sanjeev Angadi (He/Him/His)

20+ years of overall professional experience; offering an outstanding record of success leading, understanding, and delivering exceptional customer strategic data challenges and priorities. Ensure and facilitate partnership via organizational roadmap containing solutions that will foster exceptional customer experience & and success. Influence, grow and succeed in customer’s strategy by liaising between different cross-functional groups (Marketing, Finance, Education/Training, Customer Success, Support, Dev, Ops, SRE, Legal/Advocacy/Retention, Sales, Consulting/ Professional Services)Specialties:CRM, ITSM, Agile Certified Scrum Product Owner & Management, Agile Certified Scrum Master & Management, Customer Success Management & Strategic Business Analysis, Global team management, Real-time work experience in Agile methodologies, Risk Analysis, and mitigation, Market research and competitive analysis, Product engagement, usability, and user experience analysis, Capacity analysis/modeling, Web metrics, and data mining, business intelligence/analytics, SaaS service implementations, Multi-cultural and behavior, talent management, and hiring, Developing/pitching business cases, Budget management.

Current workplace

Sanjeev Angadi (He/Him/His)'s current company

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Infor
Infor
Director, Infor-Platforms (Birst, DataLake, WFM)
Nootdorp
Website
k3software.com
Employees
11
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8 roles

Sanjeev Angadi (He/Him/His) work experience

A career timeline built from the work history available for this profile.

Director, Infor-Platforms (Birst, Datalake, Wfm)

Current
Infor

New York, NY, US

May 2019 - Present

Sr. Program Manager - Support Lead

T-Mobile

Bellevue, WA, US

Oct 2017 - May 2019

Sr. Manager - Customer Support & Sfdc Subject Matter Expert (Sme)

Qualys

Foster City, CA, US

  • Oversee a team of Technical Support Engineers who are diagnosing, escalating, troubleshooting and resolving issues for all worldwide customers;
  • Act as Salesforce SME (sys admin level) on end-to-end lifecycle of support/service function
  • Represent Business Admins during governance and policy creation meetings involving the future state and responsibilities of Support department.
  • Implement efficiencies & process improvements to the customer & partner support life cycle, including innovative methods of delivering on-line and self-service support.
  • Define, implement & distribute support metrics to ensure consistency, accuracy & that CSAT exceeds expectations; all using SFDC
  • Gather requirements, collect & analyze data to develop support & contact strategy & generate reports for business requirements
Sep 2016 - Jun 2017

Sr. Manager, (Tech Global Customer Success), Agile Product Owner & Sfdc Sme

Pearson English, A Pearson Company

Cologne, North Rhine-Westphalia, DE

  • Oversee a team of Technical Support Engineers who are diagnosing, escalating, troubleshooting and resolving issues for all worldwide customers
  • Represent Bus.admins during governance & policy creation involving future state & responsibilities of department.
  • Manage all facets of technology, people, process & operations related to customer relationship management (CRM), including participating in defining/developing customer needs and processes to improve self-service &.
  • Analyze operational processes, escalation procedures and performs training needs assessments to identify opportunities for service delivery improvements & value add to customer/clients.
  • Serve as critical liaison & stakeholder between customers, product management & development teams; & to Product team to prioritize customer support issues against existing roadmaps, develop & support product efficacy &.
  • Serve as Subject Matter Expert & evangelist in various aspects of subscriber in a B2B and a B2C business model.
Jan 2011 - Aug 2016

Lead Data Analyst & Sfdc Power User (Sys Admin)

Pearson English, A Pearson Company

Cologne, North Rhine-Westphalia, DE

  • Serve as primary Lead Data Steward & other roles within Data Provisioning using SFDC & other reporting tools.
  • Help promote the use of SFDC & different reporting technology throughout the company and mentor others.
  • Continue enhancements across the Sales Cloud to help facilitate outside sales staff.
  • Project Managed Data Warehouse & new report projects via bus-matrix, market & vendor analysis and research.
Dec 2008 - Jan 2011

Sr. Software Specialist

Patni Americas, Inc
Jul 2005 - Jun 2007

Senior Software Developer

Parasoft Inc
Apr 2004 - Jun 2005
Team & coworkers

Colleagues at Infor

Other employees you can reach at k3software.com. View company contacts for 11 employees →

CC Chris Chesson Chris Chesson Colleague at Infor Galena, Ohio, United States, United States View → JD Jake Dunnington Jake Dunnington Colleague at Infor Blue Springs, Missouri, United States, United States View → TD Tim Diamond Tim Diamond Colleague at Infor New York, New York, United States, United States View → CE Carl Evans Carl Evans Colleague at Infor Omaha, Nebraska, United States, United States View → SN Suresh Nomula Suresh Nomula Colleague at Infor Alpharetta, Georgia, United States, United States View → BG Brian Gaudreault Brian Gaudreault Colleague at Infor Norwalk, Connecticut, United States, United States View → SP Santos Porter Santos Porter Colleague at Infor San Tan Valley, Arizona, United States, United States View → JB Jason B Alexander Jason B Alexander Colleague at Infor Warwick, Rhode Island, United States, United States View → TW Tamsin Webb Tamsin Webb Colleague at Infor Greater Guildford Area, United Kingdom, United Kingdom, United Kingdom View → AV Aldo Valderrabano Jr Aldo Valderrabano Jr Colleague at Infor Glenmoore, Pennsylvania, United States, United States View →
2 education records

Sanjeev Angadi (He/Him/His) education

Master Of Science, Computer Science

Louisiana Tech University

Bachelor Of Engineering, Industrial & Production Engineering

Karnatak University
FAQ

Frequently asked questions about Sanjeev Angadi (He/Him/His)

Quick answers generated from the profile data available on this page.

What company does Sanjeev Angadi (He/Him/His) work for?

Sanjeev Angadi (He/Him/His) works for Infor.

What is Sanjeev Angadi (He/Him/His)'s role at Infor?

Sanjeev Angadi (He/Him/His) is listed as Director, Infor-Platforms (Birst, DataLake, WFM) at Infor.

Where is Sanjeev Angadi (He/Him/His) based?

Sanjeev Angadi (He/Him/His) is based in San Francisco Bay Area, United States, United States while working with Infor.

What companies has Sanjeev Angadi (He/Him/His) worked for?

Sanjeev Angadi (He/Him/His) has worked for Infor, T-Mobile, Qualys, Pearson English, A Pearson Company, and Washington Mutual (Now Part Of Jp Morgan Chase).

Who are Sanjeev Angadi (He/Him/His)'s colleagues at Infor?

Sanjeev Angadi (He/Him/His)'s colleagues at Infor include Chris Chesson, Jake Dunnington, Tim Diamond, Carl Evans, and Suresh Nomula.

How can I contact Sanjeev Angadi (He/Him/His)?

You can use AeroLeads to view verified contact signals for Sanjeev Angadi (He/Him/His) at Infor, including work email, phone, and LinkedIn data when available.

What schools did Sanjeev Angadi (He/Him/His) attend?

Sanjeev Angadi (He/Him/His) holds Master Of Science, Computer Science from Louisiana Tech University.

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