Senior Manager
CurrentAt Delhivery Ltd. I have given the reponsibilty of Revenue Assurnace for the LTL segment.* Managing the Entire LTL Freight invoicing, end to end.Genertaion to submission, query resolution to payment realization.
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Sanjeev Kumar is listed as Senior Manager at Delhivery, a with 9139 employees, based in West Delhi, Delhi, India. AeroLeads shows a matched LinkedIn profile for Sanjeev Kumar.
Sanjeev Kumar previously worked as Manager at Delhivery and Senior Executive at Delhivery. Sanjeev Kumar holds Bachelor Of Arts (B.A.), 2016, B from Delhi University.
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1.) I am an energetic self starter, who perpetually curious about the world around me. I am an enthusiastic hard working individual requiring minimal supervision to over achieve goal at work.Working at place where I can make a tangible difference with the freedom to learn, grow and contribute to the company's profitability is my dream. 2.) Sanjeev has contributed in the culture of client servicing at Delhivery Logistic Pvt Ltd. He took the responsibility to improve the performance and encourage to customer through frictionless and single point complete customer service by creating bridge between shipper and Delhivery. Discovering and understanding the customer’s problems and delight Customer by providing more than they expect.He understands the B2B and B2C Indian consumer environment extremely well.3). His second online platform-Snapdeal.com to lead and work with supply chain profit and loss team. Sanjeev is also a very good hands on invoice reconciliation, weight dispute, SLA disputes, Commercial dispute and the other dispute closer and negotiations, new agreement execution, budgeting and forecasting, ledger reconciliation etc.4). He is also an in-demand instructor and consultant for supply chain and billing task automation.Email: anusanjeev52@gmail.comMob Number: 9899768328
Listed skills include Mis, Team Management, Logistics, Relationship Management, and 12 others.
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India
At Delhivery Ltd. I have given the reponsibilty of Revenue Assurnace for the LTL segment.* Managing the Entire LTL Freight invoicing, end to end.Genertaion to submission, query resolution to payment realization.
Gurgaon, Haryana, India
• Monthly Invoice reconciliation and payment processing. • Weight dispute, SLA disputes Commercial dispute and the other dispute closer and negotiations.• Complete agreement with every partner with reduced rates and stronger clauses.• Pick & Pack and warehousing process for white goods.• Budgeting and forecasting for every month, maximum budgeting of INR 100 Cr.• Cash management and dispute resolutions with 10+ partners. • Comparison of provision and actual billing amount every month.• Cost per shipments review every months and find the reason of cost up and down.• Timely resolution of payment disputes with every shipping provider.• Proper implementation of State taxes and payment to authorities through shipping providers.• Monthly analysis- Weight/ Product type/ Service Level Forward and RTO / Packaging of white goods.• Audits- Weight audits/ quality audits/ shipments handling/ Fraud Audits.• Accounting, tracking and review of debit notes.• Monthly customer reconciliation.• Ensure that the regular communication is being sent for overdue amounts.• Follow up for collection of dues.• Developing relationship with customer supply chain and finance team.• Collecting and analyzing quantitative data.
Gurgaon, Haryana, India
• Effective and dedicated customer relationship management.• Manage all Escalations and queries of Partners regarding their shipments status and location.• Monitoring of One ship, Pick and Pack operations and costs.• Meetings and calls with partner regarding service levels and new business strategies.• Review of operation performance on various levels and new business scope.• Provide immediate support to partner on critical and high level escalations.• Line haul-air and surface tracking; pick up, Loading, Unloading and delivery.• Complete cycle management for customer refusal shipments for any reasons. • Take Steps to minimise the partner complaints on each levels ensuring the maximum utilization of available resources.• Update to customer about any operation related issues, natural and political disturbance etc.• Cost per shipments review every months and find the reason of cost up and down.• Timely resolution of payment disputes with every shipping provider.• Proper implementation of State taxes and payment to authorities through shipping providers.• Risk Assessment and Management freight forwarding verticals.
Gurgaon, Haryana, India
• Customer complaints, Service Quality, Operation Capacity planning, Social media Complaint etc.• Monitor the number of call per hour level during any declared or undeclared issues.• Established a team to recheck the complaints before submitting the backend team and review the repeated issues and report to client for the quick action.• Manage social media complaints of customers.• New Agreement and cost negotiations with telecom service partners (like Reliance and Idea).
Other employees you can reach at delhivery.com. View company contacts for 9139 employees →
Mayank Negi
Colleague at DelhiveryGhaziabad, Uttar Pradesh, India
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SK
Sanjay Kumar
Colleague at DelhiveryDelhi, India
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HA
Harshad Anbhule
Colleague at DelhiveryPune, Maharashtra, India
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GK
Ganesh K Singh
Colleague at DelhiveryKolkata, West Bengal, India
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JS
Jobin Scaria
Colleague at DelhiveryIdukki, Kerala, India
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RK
Rakesh Kumar1
Colleague at DelhiveryRohtak, Haryana, India
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AU
Atul Upadhyay
Colleague at DelhiveryGurugram, Haryana, India
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AK
Anil Kumar
Colleague at DelhiveryKakori, Uttar Pradesh, India
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AS
Anuj Sharma
Colleague at DelhiveryUttar Pradesh, India
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GW
Giridhar Waghmare
Colleague at DelhiveryPune, Maharashtra, India
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Quick answers generated from the profile data available on this page.
Sanjeev Kumar works for Delhivery.
Sanjeev Kumar is listed as Senior Manager at Delhivery.
Sanjeev Kumar is based in West Delhi, Delhi, India while working with Delhivery.
Sanjeev Kumar has worked for Delhivery, Snapdeal, and Spanco Bpo.
Sanjeev Kumar's colleagues at Delhivery include Mayank Negi, Sanjay Kumar, Harshad Anbhule, Ganesh K Singh, and Jobin Scaria.
You can use AeroLeads to view verified contact signals for Sanjeev Kumar at Delhivery, including work email, phone, and LinkedIn data when available.
Sanjeev Kumar holds Bachelor Of Arts (B.A.), 2016, B from Delhi University.
Sanjeev Kumar is listed with skills including Mis, Team Management, Logistics, Relationship Management, Management, Sql, Microsoft Excel, and Negotiation.
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