Execution of IT DR calendar & BCM-DR policy/procedure review cycle.- Execution of IT DR calendar:- Coordinate, monitor, formulate reports with supporting evidence Provide monthly status updates to management.# Setting up Initial technical and process discussion with stakeholders of the DR drill# Participating in the DR drills as an observer# Generating reports for the drills.- BCM-DR policy/procedure review cycle:- Annually, capture technical feedback and improvement suggestions from all IT stakeholders and submit them to management review.# Coordinate the review of DR procedure documents with relevant technical teams – (review annually).# Annually coordinate review of DR policy documents.# Capture feedback and improvement suggestions from all stakeholders and submit them for management review.# Annual submission of all policy and procedure documents for IT management.Performance Management- Carry out timely performance management of staff in assessing their performance and identifying training and development needs leading towards the enhanced performance of the individuals resulting in increased organizational productivity and ensuring industrial harmony.Audit findings follow-ups.- Follow up and track all IT Audit & VAPT Findings, Internal and External.# External VAPT follow-ups: Fortnightly follow-up and track External VAPT and security center vulnerability incident closure: provide status updates to management# Audit findings follow-ups: Fortnightly follow-up and track audit findings closure, provide a status update to management.Review & Update Software License Compliance StatementService Management, Monitoring & Control.- Escalate service availability incidents and follow-up on resolutions.# Prepare Service Review Template# Review Business Impact Analysis and Update.# Review Service Catalog and Update.Cyber Security Awareness Communications and Project Management- Disseminate Cyber Security awareness programs to end users.

Cover many SriLankan Airlines events as a Freelance Photographer.

• Handling / initiating technical specifications and evaluation reports. CEA justifications, business cases and Contract Review narratives to reflect the true business value in IT service procurement• Enable, grant and deliver internal services efficiently with minimum lead time from business request to service delivery with an assurance to meet the anticipated business value in IT across all divisions in the Airline• Transform business value driven IT investment requests into logistical processes with value addition. Analyse the constantly changing business trends of the users and IT Industry by coordinating with Engineers, Technical Leads, Industry Experts and recommend necessary changes to the IT management. Assist in Business Process Management (BPM) and initiate Business Process Revision (BPR) activities in IT Systems • Timely monitoring and compiling operating / capital budget utilization. Study budgetary variances (Capital/Operational) and analyze. Provide a quality feedback to all Business Units and IT Departments. • Managing EK/UL CSA, TRC and ISP/TOs accounts and timely co-ordinating. Monitoring / escalating service levels. Optimize the service usage by re-visiting System Charges, License fees, subscription options and commercial terms in IT Contracts, SLAs and Vender Agreements with powerful and strong Business Relationship with business units and External support parties • Develop Transform and Establish Ad-Hoc IT service, structured service procurement process with accepted IT/Procurement governance standards. Adopt Best IT practices in service provisioning (e,g ITIL, CoBIT) by establishing processes.• Build an information base on technical specifications with Product design, models, deliverable etc. • Articulate Service requirements and budgetary needs in cost/benefit study, NPV, IRR ROI calculations to aid speedy processing, decision making in Finance, commercial units.

Worked as a professional and customer service-oriented store manager to oversee daily operations at IT Store. As the store manager, I supervised the operational and organizational standards of the store. my duties included undertaking administrative tasks, monitoring inventory levels, and developing business strategies. I am able to improve customer satisfaction as an excellent communicator.Responsibilities:# Delivering excellent service to ensure high levels of customer satisfaction.# Motivating the procurement team to meet procurement objectives by training and mentoring staff.# Creating business strategies to expand store traffic.# Hiring, training, and overseeing new staff.# Responding to customer complaints and concerns in a professional manner.# Ensuring store compliance with health and safety regulations.# Developing and arranging promotional material and in-store displays.# Preparing detailed reports on buying trends and customer requirements.# Undertaking store administration duties such as managing store budgets and updating financial records.# Monitoring inventory levels and ordering new items.# Receive incoming goods# Supervise unloading of material Count, tally# Check for damage/shortage and prepare report# Complete Vendors Consignment Note# Arrange for inspection and complete the inspection# Prepare Goods Receipt Note (GRN)# Prepare Goods Rejection Memo (in case of goods rejected)# Send goods to stores# Send other documents to respective departments# Ensure all storage facilities are in proper working order (e.g. check for loose racks, damaged pallets etc.)# Ensure goods housekeeping# Ensure all materials handling equipment are in goods condition# Check and count goods before issue# Make entries Bin/Kardex (stock) cards promptly# Ensure Receipts and Issues are correctly documented# Ensure that rules and regulations relating to physical custody and preservation of stores are followed# Ensure correct accounting of stores

PhotographyLightingCinematographyMarketingMultimediaCustomer ServiceCustomer SatisfactionCustomer Relationship Management (CRM)Customer ExperienceNegotiationProgram EvaluationBusiness PlanningInventory Management

All OBA event coverage.

Event Photographer - Future Minds Higher Education Exhibition,

Cover all sorts of main Fashion shows in Colombo and outside. Did product shoots and cover product lounges. Did many Portraits, and articles on Lifestyle and their shoots. Many social and VVIP events include B'Day parties, anniversaries, farewells, etc.

Overlook IT Operations in the company.Communicate with ships.Visit ships & inspect marine operation work.Communicate with ship Captains.Communicate and negotiate with Haber Master.

System Administration & Trouble Shooting.Involved in hardware, software installations and updates.Take Daily Backups & Monthly BackupsTake Monthly Reports and delivered them to branches.Maintain printers & printer service.Monthly visit branches & check the IT system, printers & other hardware/software items running smoothly.

System Administration & Trouble Shooting.System Monitoring.Prepare Budgets.Support Operations by work Cargo Import & Export Teams when necessary.Support Delivery Functionalities.