As an IT Governance and Business Continuity Specialist at SriLankan Airlines Official, I have over fifteen years of experience in executing the IT disaster recovery calendar and the business continuity management policy and procedure review cycle. I coordinate, monitor, and report on the IT service continuity activities, ensuring compliance with the industry standards and best practices. I also collaborate with various stakeholders across the organization to capture technical feedback and improvement suggestions for the IT service delivery and procurement processes.I hold a BSc Special (Hons) in Information Technology from SLIIT, Sri Lanka, and an ITIL Foundation Level certification. I have developed a strong expertise in business applications, operational systems, and cloud computing, as well as customer relationship management, business analysis, and project management skills. I am passionate about enhancing IT resilience and service delivery at SriLankan Airlines, as well as pursuing my interests in photography and zoology.
Listed skills include It Management, Management, Team Leadership, Team Management, and 38 others.