Santhosh Kumar Rakesh K G Email & Phone Number

Coimbatore, Tn, In

Bengaluru, Karnataka, India

Coimbatore, Tamil Nadu, India

Installed, maintained, and managed computer laboratories with over 250 high-end Windows and Mac workstations.Configured and managed technical issues for the entire institution through help desk service tickets, effectively interacting with staff in person, over the phone, and via email.Proficient in installing operating systems for Windows and Linux versions, ensuring optimal performance and compatibility.Experienced in creating and managing user accounts and system permissions, as well as backing up data and implementing disaster recovery systems and policies. Implemented network security protocols, including firewall configuration, virus detection, malware removal, and antivirus software installation. Expertise in configuring and operating network services, including DHCP and DNS.Proficient in managing incoming technical requests and troubleshooting network-related issues to ensure seamless connectivity and optimal performance.Experienced in troubleshooting printers, LCD projectors, and interactive panels, providing effective solutions to enhance user experience. Skilled in updating firmware, software, and out-of-date hardware systems while monitoring, maintaining, and implementing critical security upgrades.Conducted testing, debugging, and performance monitoring of IoT systems to identify and resolve issues quickly and efficiently.Known for streamlining lab processes, optimizing resource use, and implementing effective workflow procedures to enhance operational efficiency.Committed to delivering comprehensive support for hardware and software systems, contributing to enhanced operational efficiency within the organization.

Coimbatore Area, India

Refurbishing Monitors, CPUs, Laptops and it's Accessories.Selling refurbished HDDs, RAM, Printers, Monitors, CPUs, Laptops, Keyboard, Mouse and lot of its accessories both via B2B and B2C.Basic Testing of CCTV equipments, Network Switches and Servers.Destruction of data done in HDD to protect data from others.Administering of PCs and CCTV of the Company by providing support to the employees.Reporting of Tested materials and Current Stock data every weekend.Installation, Configuring and Updation of OS, Drivers and Softwares according to the needs of B2C and office employees.Segregation of Bulk materials for Testing and Dismantling of materials sent for Recycling.Workflow Planning and improving Productivity.

Chennai, India

Worked as Business Development Officer in Marketing Department.

Chennai, India

Worked as Student Trainee in National Informatics Centre (NIC) on the Project titled Intranet Based HR Management System.

Master'S Degree, Automotive Software Engineering (Dropped Out), Studied From 2015 To 2018. Completed 25 Credits

Research seminar in AUTOSAR based software design. Insights into the software development of ECU’s in the aspects of communications.

Master Of Science (M.Sc.), Software Engineering, 7.1

Activities and Societies: Attended NSS Volunteer Services From 2008 To 2010, Participated In Personality Development Camp Organized.

High School Diploma, Computer Hardware Technology/Technician, A+

Activities and Societies: Advanced Chip-level repairing in Laptops and Desktops. Advanced Chip-level repairing in Android smartphones.

8Th To Plus 2, Computer Science In Plus 1, Plus 2, 66%

Activities and Societies: Actively participated in National Service Scheme (NSS) activities and Won Certificates From Coimbatore City.