Santanu Das Email & Phone Number

Washington, Dc, Us

Leads or coordinates cross-functional project/program teams from design to delivery of fully-developed products that are ready for customer use. Responsible for feasibility studies, identifying product gaps, defining product requirements, and engaging with customers to understand market needs and trends. Solves a full range of complex problems. Interprets internal/external issues and recommends innovative solutions and/or best practices. Investigates facts and develops solutions to problems during the design and planning phases.

Dulles, Va, Us

Engages cross-functionally with marketing, engineering, design, sales, customer success, and operations to build full-funnel views of the customer journey and strive for one single source of truth using a variety of data sources. Presents project status reports and facilitating product demos for our team and clients. Writes proposals that tackle the various requirements and provide new insights on how we could take their product even a step further. Assist in the design and execution of usability tests, analysis of results, and creation of finding and recommendations documentation including user stories, presentations, and reports.

Teaneck, New Jersey, Us

Strategically managed an overall workload that entails business analysis, client relationship management, business development, project execution, and resource management for multi-million-dollar engagements with key clients. Delivered business analysis deliverables across multiple projects/clients, ensuring compliance with strict Service Level Agreements.

Langley, Berkshire, Gb

• Functions as the lead technical product specialist, collaborating with the chief product owner to provide timely updates on project progress to the Scrum Master. • Gathered user requirements, performed gap analysis, and worked closely with the product team to review and translate the requirements into deliverable tasks.• Analyzed the current functionality and future implementation and suggested schema changes along with the preparation of user stories for future releases. Closely worked with UAPI and Smartpoint team to create product stories and roadmap for development.

Langley, Berkshire, Gb

• Led a team of 10 Business analysts for UAPI platform and collaborated with cross functional teams. • Developed multi-year project roadmap covering North America, APAC, and Europe, along with milestones, budget, release schedule and resource estimates.• Developed and maintain the Product Backlog by creating user-stories and epics for UAPI platform.• Performed AS-IS and TO-BE state analysis, suggest schema modifications along with preparation of user stories for future releases.• Managed Product Acceptance Testing and User Acceptance Testing (UAT) to obtain sign-off from users / stakeholders.• Leverage thorough understanding of the DIR, GWS messages, GDS workflow and API/GDS messages and green screen to develop new features and functionality.

Langley, Berkshire, Gb

• Rolled out the Corporate Booking Tool across 15+ countries within a short span of one year.• Conducted JAD sessions to elicit business requirements from SMEs and Product Managers and documented the requirements in a unique format that could be reviewed and understood by business as well as technical teams.• Performed gap analysis for comparison of the existing functionality with other corporate travel platforms such as Travelport Classic and Trip Manager, with Traversa.

London, London, Gb

• Performed exhaustive analysis of application, and recommended new functionality for reservations, allotments, and communication. • Collaborated with a team of technical writers to convert system level document (created by AS 400 analysts) into business process and flow documentation. • Performed functionality check, validation and traceability analysis of the documentation.

Parsippany, Nj, Us

• Analyzed business processes to define business as well as functional requirements in close collaboration with client teams and project stakeholders.• Defined high-level system actors and prepared Use Cases along with workflow diagrams, use case diagrams and activity diagrams.• Recommended process improvements, and tracked changes to requirements, while presenting risks and benefit to stakeholders.

Paris, Fr

• Studied the functionality of the application and captured business rules to facilitate re-engineering of the legacy system, using a modular architecture.• Prepared use case documents and use case diagrams using MS Visio, besides preparation of Business Requirements (BRD) and Functional Requirements (FRD).

Bangalore, Karnataka, In

• Worked as Software engineer to develop application for ExxonMobil.• Gathered requirements and prepared data flow diagrams, wireframes, and requirement specifications.• Prepared and executed the test plan, test cases and test scripts for functional, integration and UAT.

B.Tech, Mechanical Engineering

Mba, International Business