Santha Kumar
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Santha Kumar Email & Phone Number

Business process lead at Tata Consultancy Services
Location: Chennai, Tamil Nadu, India 6 work roles 1 school
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Current company
Role
Business process lead
Location
Chennai, Tamil Nadu, India
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Santha Kumar is listed as Business process lead at Tata Consultancy Services, a with 408935 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Santha Kumar.

Santha Kumar previously worked as Process Advisor at Barclays and Customer Service Officer at Computer Age Management Services Limited. Santha Kumar holds Bachelor Of Engineering - Be, Electronics And Communications Engineering from Thangavelu Engineering College.

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Tata Consultancy Services

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About Santha Kumar

Over all 8+ years Experience in kyc and account opening.Handling Customer accounts and maintain the customer record updation.

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Santha Kumar's current company

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Tata Consultancy Services
Tata Consultancy Services
Business process lead
bombay, maharashtra, india
Website
Employees
408935
AeroLeads page
6 roles

Santha Kumar work experience

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Business Process Lead

Current

Chennai, Tamil Nadu, India

Performing Checker operation for the CDD Remediation process of the corporate customer’s profile andaligning with appropriate risk score with detailed explanation of the client background business activities,nature and purpose of the entity and checking for the potential Money laundering /Terrorist Financing riskassociated with Client’s profile.Reviewing Client Transactions for finding the unusual transaction and reporting with detailed articulation andcorroboration documents to the appropriate team whenever required.Checking the Screening performed on client and their related parties which includes counter parties involved inclient transaction to find the risk associated based on PEP, Sanctions, Adverse Media, & sustainability. Andassessing the ML/TF risk associated with that and escalating to the relevant teams whenever required.Performing error analysis for the tagged makers and providing appropriate policy and procedural guidance and training to the makers and based on the analysis to boost their productionquality.Highlights:Being the Business process Lead, Performed QA on the Client profiles and performed error analysis for the makers and provided and the training support to the team.Provided SME support to the team whenever required and provided training and maintained consistency in reducing error percentage.Us payroll Process:Collecting timesheet data and payroll information.Entering data into payroll and administrative databases and software programs.Calculating wages, benefits, tax deductions, commissions, etc.Preparing and processing paychecks and cash deposits.Maintaining accurate records of payroll documentation and transactions.Preparing and distributing income statements.Responding to payroll-related inquiries and resolving concerns.Performing account balance and payroll reconciliations.Preparing financial reports for accounting & auditing purposes.Preparing periodic payroll reports for review by management

Nov 2020 - Present

Process Advisor

Chennai, Tamil Nadu, India

Opening accounts for entities like public, limited companies,clubs, associations, partnership, sole traders & charityorganization like schools, trusts & pension fund etc.Verify the overseas trading activities of the entity, if the sellingcountry falls under high risk category, confirmation to be obtainedfrom headquarters risk team.Reviewing and Updating the KYC Profiles with the necessary duediligence in a timely basis.Verification of documents includes Mandate, official PDF, ID&V,NMS, IAM page (shares and stock holding of entity).Validation of document with the information available in the AOpack and amending the information accordingly.Perform CDD on the prospective customer appropriate to thecustomer risk rating.Enhanced Due Diligence for Higher-Risk Customers Periodicreview for yearly once.Handle exceptions in day to day running of the team therebystrictly maintaining SLA’S.Working applications BPM, Gateway, jaguar and Enable search.And support to work in SRS (signature recognize system) team tohandling cheque book request queriesProviding guidance to the team members in resolving processrelated issues and queries.

Sep 2017 - Feb 2019

Customer Service Officer

Chennai, Tamil Nadu, India

Establish and maintain the customer financial accountDay to day share stock exchange transactions in SBI(MUTUAL FUND)Transaction check via (folio no, investor name, etc)in the purchase, redemption and switch scheme in (ITCRMS)Verify the investor kyc details and check the amount transactions for individual and business entities in (IT ADMIN). At the same time to finished the transaction and finalize the account status of the investor.After finishing the cases has been posted in the transaction posting screen (in IT PROCESS).To send the final DTR report details to AMC in through mail.

Jun 2016 - Dec 2016

Senior Officer

Chennai, Tamil Nadu, India

Opening Accounts for Retail, Corporate and Commercial Customers which involves thevarious steps (Reviewing the Docs provided, checking KYC norms and modifications update on account as per request.Monitoring the lists of activities for the individuals/companies under World Check/Google Search.Coordinating /escalating issues to On-shore team for all suspicious or illegal related activities of Individuals/Company.Handled the verification of KYC?s for all types of Entities such as ? Sole traders,Partnership, Non-Governmental Organization, Clubs & Charities, Private Limited byGuarantee/Shares and Government Entities.Before processing request we review the Docs provided for necessary changes has to bedone on the account as per request.(Checking KYC norms and update modifications) in account as per request.Ensure timely processing of Maintenance request adhering to all agreed SLA.

Nov 2013 - May 2016

Senior Customer Service Executive

Chennai, Tamil Nadu, India

Credit card Processing and maintenance of the Customers.?Processing for Consumer and Commercial cards. Did transition for the new process so called Card Services by interacting with client via calls & screen share. Sub process like Financial Adjustments, Business Closure, LimitAdjustments and Change of Address.Allocating the task to the team members from the queue.Daily team huddle for the team members, Will discuss about the work to be done for the day.Doing quality for the Day 1 & Day 2 work.Attending quality call with team leader, project manager, quality manager & clients inconference call.Involved in Reports activity like Weekly Deck, Monthly Deck, Quality Dashboard andQA agenda.Daily reports of productivity & quality (Error log) to the team leader by copying mangers& clients in CC via Email

Feb 2012 - Sep 2013

Process Associate

Chennai, Tamil Nadu, India

Maintaining Data base of Bank Customers Supporting Account opening team & KYC Team by Attending Customer Queries. Coordinating with Customers for Opening Savings account, Bond Account, Instant Saver Account & Joint Accounts.

Mar 2010 - Jan 2012
Team & coworkers

Colleagues at Tata Consultancy Services

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1 education record

Santha Kumar education

FAQ

Frequently asked questions about Santha Kumar

Quick answers generated from the profile data available on this page.

What company does Santha Kumar work for?

Santha Kumar works for Tata Consultancy Services.

What is Santha Kumar's role at Tata Consultancy Services?

Santha Kumar is listed as Business process lead at Tata Consultancy Services.

Where is Santha Kumar based?

Santha Kumar is based in Chennai, Tamil Nadu, India while working with Tata Consultancy Services.

What companies has Santha Kumar worked for?

Santha Kumar has worked for Tata Consultancy Services, Barclays, Computer Age Management Services Limited, Atos, and Serco.

Who are Santha Kumar's colleagues at Tata Consultancy Services?

Santha Kumar's colleagues at Tata Consultancy Services include Jagadeesh Chennuru, Manjegowda A K, Darsana Prem L, Smarak Das, and Yamini Ramagiri.

How can I contact Santha Kumar?

You can use AeroLeads to view verified contact signals for Santha Kumar at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.

What schools did Santha Kumar attend?

Santha Kumar holds Bachelor Of Engineering - Be, Electronics And Communications Engineering from Thangavelu Engineering College.

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