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Santhosh Kumar C is listed as Senior ERP Change and Release Manager at Merck Group, a with 20101 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Santhosh Kumar C.
Santhosh Kumar C previously worked as ITSM Process Analyst - Change and Problem Manager at Vmware and Process Executive-->Trainer-->Quality Audit Analyst at Infosys. Santhosh Kumar C holds Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering, Fc from Kammavari Sangh Group & Institutions, Bangalore South.
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Change & Release Management Lead with over 10 years of experience driving IT Change Management, Problem Management, Process Transformation, and Quality Assurance. Expertise spans across IT applications, network, and infrastructure change management, with a strong focus on release automation, process optimization, and simplification. Proven track record in global communication, conducting effective root cause analysis, and delivering continuous improvements. Skilled in leading IT Operations, IT Change and Release Management (including SAP CHARM), process automation, and team leadership. Extensiveexperience in the ITSM framework (ITIL V4) managing end-to-end infrastructure, network, and application changes, as well as SAP-related maintenance across global IT ecosystems. Adept at trend analysis, incident management, and conducting thorough post-incident reviews to drive corrective actions. Successfully led CABs, eCABs, and technical review meetings, managed change inducedoutage tracking, and developed operational procedures and change management policies. Strong data management skills with experience creating reports through Power Query. Facilitated audits with GxP, SoX, GDPR, and ISO standards, ensuring compliance and continuous improvement
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Bengaluru, Karnataka, India
As a lead at MERCK group my primary focus is to standardize methods and procedures for efficientand prompt handling of all ERP change and release activities. As a team we ensure the process has overall responsibility of control, coordination and implementation of changes to the ERP environment.
Bengaluru, Karnataka, India
As an analyst at VMware, IT I was part of VMware’s One Cloud and Global Support Services alongwith Engineering, Sales, and Product Marketing teams to make sure the change process is adhered to minimize change induced outages, increase system availability, and improve day to day operations. Managing the life cycle of all problems related to IT Infrastructure and applications. 'Proactive Problem Management’ analysis through Incident Records.
Bengaluru, Karnataka, India
Being a part of a pilot project, I was good in handling different modules, verticalaudits & orders which involved more on handling escalations to make sure there must be 100% compliance and documentation. Since this was a pilot project, I had the opportunity to work in various roles.
Other employees you can reach at merckgroup.com. View company contacts for 20101 employees →
Marilena Rosso
Colleague at Merck GroupTurin, Piedmont, Italy
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Marcin Polachowski
Colleague at Merck GroupWroclaw Metropolitan Area, Poland
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Marija Maksimovic
Colleague at Merck GroupBelgrade, Serbia
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Beata Konieczny
Colleague at Merck GroupWroclaw Metropolitan Area, Poland
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Sugeng Asiadi
Colleague at Merck GroupBandung, West Java, Indonesia
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Remo Itel
Colleague at Merck GroupZurich, Switzerland
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Jonathan Alferez
Colleague at Merck GroupMetro Manila, National Capital Region, Philippines
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Jenny Yang
Colleague at Merck GroupPudong, Shanghai, China
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Yesica R.
Colleague at Merck GroupBogota, D.C., Capital District, Colombia
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Louis Rusli Djakaria
Colleague at Merck GroupJakarta, Indonesia
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Quick answers generated from the profile data available on this page.
Santhosh Kumar C works for Merck Group.
Santhosh Kumar C is listed as Senior ERP Change and Release Manager at Merck Group.
Santhosh Kumar C is based in Bengaluru, Karnataka, India while working with Merck Group.
Santhosh Kumar C has worked for Merck Group, Vmware, and Infosys.
Santhosh Kumar C's colleagues at Merck Group include Marilena Rosso, Marcin Polachowski, Marija Maksimovic, Beata Konieczny, and Sugeng Asiadi.
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Santhosh Kumar C holds Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering, Fc from Kammavari Sangh Group & Institutions, Bangalore South.
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