Product Owner
CurrentBacklog Management & Roadmaps: Prioritize product backlog, define requirements with user stories, and shape product roadmapsStrategic Alignment: Aid in strategy development for flagship compliance products, aligning with business goals and promoting product visionCross-functional Collaboration: Manage stakeholders, work closely with engineering to ensure on-time deliveries and MVPs and feasibility studies, collaborate with vendors, and act as Scrum Master when neededCustomer Engagement: Customer onboarding and migration, conduct product demos, identify gaps, manage communications, and gather feedback for continuous improvementAPI Technical Feasibility: Hands on experience in assessing the APIs feasibility ensuring alignment with requirements. Collaborate with vendors for feedback & improvements and integrations. Suggest workflows to Engineering team.Product Launch & Post-launch Success: Led product launches, migrated customers across products, and track key performance metrics post-launchOperational Impact: Reduced lead-to-business time with a hosted solution, cut down channel implementation time through API analysis, and introduced support for new channels like Zoom, Slack, and Mural to name a fewEnablement & Support: Advise customer-facing teams including Professional Services, Solutions Engineering, Technical Support and resolve engineering queries to align with customer expectations.
