I am a seasoned Transformational Thought Leader with Lean Six Sigma certification, specializing in various facets of Operations, including Procurement Invoicing and Payments, Asset Servicing, Corporate Trust Fee Billing, and Corporate Actions. My expertise extends to strategy planning, resource management, team leadership, audits, client engagements, reconciliations, investigations, and month-end closing. Notable achievements include successfully transitioning teams for major projects with companies like bp and DB, as well as overseeing the transition of Corporate Actions processes. In my current role, I am dedicated to driving Continuous Process Improvement and Standardization/Transition Initiatives, ensuring streamlined workflow and adherence to SLAs/TAT. I excel in establishing robust communication with stakeholders and maintaining high standards for team productivity and priorities, all while focusing on Critical to Quality (CTQ) and Critical to Process (CTP) targets for precise service delivery. My proactive approach includes root cause investigation and recommending corrective actions to enhance operational efficiency.